Hyatt House Fort Lauderdale Airport/Cruise Port

Staff Service: Staff members are generally recognized for being friendly, helpful, and accommodating. Positive interactions during check-in, assistance with luggage, and responsiveness to guest requests were commonly reported, contributing to a welcoming atmosphere.(based on 1 review)

We stayed here the night of a concert in downtown Miami. It was only 18 miles to the venue and an easy hop on and off freeway to the concert. The hotel is very modern looking and clean. My daughter and I stayed on the first floor. We had a full kitchen, large living room area, and a king bed. They do serve complimentary breakfast, which consisted of waffles, eggs, cereal, toast, coffee, and juices. Overall, nice experience for a quick stay to see a concert in Miami.

I am disappointed at the quality of this Hyatt House. The first negative was the hotel shuttle service. We waited 45 minutes at the pick-up point, while the many other hotel shuttles were picking up and returning for more guests. Hyatt Place, which is directly across the parking lot, picked up guests several times before our shuttle arrived. The room is not arranged well with the 2 double beds right next to the bathroom. The swinging double doors barely open due to the proximity to the beds. The shower had good water pressure. The sink area was brightly lit. The fully stocked kitchen is a nice amenity. However, the water glasses still had lip impressions which meant that they were not washed in the dishwasher by the cleaning attendant. I had to request clean glasses. The breakfast was just average with hot and cold options. We did not use the cruise shuttle because it is $16/person. It was cheaper for us to use Uber since there were 4 of us. We have stayed at Hyatt Place several times and next time, we will return to Hyatt Place due to this disappointing stay at Hyatt House.