Guest User
February 14, 2026
2/12/26
In my experience, the customer service fell short of expectations and could benefit from noticeable improvement. A welcoming demeanor and simple courtesy—such as a genuine smile—can significantly enhance a guest’s experience. While I did not have particularly high expectations given the name “The Red Carpet Inn,” I still anticipated a reasonable standard of hospitality and upkeep.
Unfortunately, the property did not fully meet those expectations. The overall odor within the facility was unpleasant and could certainly be addressed. Although the cleanliness was acceptable for an inn of this category, it lacked the freshness and attention to detail that would make guests feel comfortable.
Aesthetically, the rooms appear outdated and in need of renovation. The addition of a few brightly colored furniture pieces seems to be an attempt to give the impression of recent remodeling; however, these accent pieces do little to disguise the overall condition of the space. The updates feel superficial rather than substantive—more cosmetic than structural.
My wife and I only needed a place to rest for a few hours before catching a flight later that evening, and for that limited purpose it sufficed. However, I would not consider staying here for more than one night, and even that would be with hesitation.
Additionally, the “closet” was not a true closet at all. It consisted merely of an exposed wall-mounted rod with no enclosure or doors, which further contributed to the unfinished and poorly designed feel of the room.
Overall, while the property may serve as a very short-term stopover, there is significant room for improvement in customer service, atmosphere, and genuine modernization. Bright Spot would only be the Shuttle to the Airport that is included at checkout. This would be there saving grace.
