Spa Hotels in Dana Point

I paid the room fee on Ctrip and charged it again when I arrived at the hotel. The room rate booked on Ctrip covers all taxes and attraction fees. Checking out is the hotel trying to charge attraction fees again. Is the information channel between Ctrip and the hotel not smooth enough?

This place was amazing! Great service Great views The room was immaculate They have a shuttle that goes through the golf course to go down to the beach where they have a little restaurant and the steak tacos were amazing! They have bikes you can rent for free if you stay there. Which was awesome but was expecting some better quality bikes, my buddies bike was very janky. The gears didn’t really work so up hill was brutal. But they do have E bikes as well which we found out after haha Can’t wait to come back!

The meal was very good. It is convenient to go sightseeing. The customer service at the front desk was well serviced. This is an unpretentious hotel with a swimming pool.

Booked a room shown with a view, said no ocean views for any standard room. Ok…. As the deadpan front desk young man took my info and gave us our keys…. No other conversation…No have a nice stay, no thank you, no nothing…. Ok… We had driven 4 hours and just quickly put our bags in the room, then walked down to the marina. In first look, it didn’t look bad, a little dated with a bad paint job. The Marina inn used to be really nice! Packed and bustling. This WAS the nice place to stay. We had a room the night before in Corona that was beautiful spotless, classy, totally updated, and had a security guard to watch the cars at night And we paid Less! Oh BTW be prepared to pay $15. a night to park!! Not mentioned when I called to book! Marina itself has suffered…all the shops were occupied, lots of people shopping. Now… I’d say about 26% occupied. So sad. I saw migrants with backpacks walking through the marina. I grew up in this area, I worked in the Harbor, it was clean, well kept with many tourists and shoppers! At least the Brig restaurant is still open! A cute Pizza shop, and another small restaurant by the Brig were open. The large restaurants were also open, at least one nearby was. Our room when we explored later was awful! The clean out drain on the bathroom wall side was moldy, the drain clearly rusted and water damaged and painted over badly, very creepy. Baseboards had peeling paint. We couldn’t even take a shower!! The bathroom tub actually had a long deep crack that was open to the inside of the tub! If I had stepped inside and not looked, I definitely would have cut my feet. There was black moldy rot on the ceiling.. ( I have photos of all of this) in more than one place. Peeling paint in many places and under the air conditioner (very old) you could see where they stopped painting with a different color. The chair was horrible! My husband sat in it and the arm parts swiveled off the base… dirty with peeling fake fabric. It looked like it was picked up from the garbage dump. I am sorry… I am not being mean, just honest. We told the clerk, he said the room should have never been rented! But did anyone call us as asked? Nope! I would not sty here again ( oh yea, awful beds!).