A stay at Mercure Dalat Resort places you in the heart of Da Lat, within a 15-minute walk of Lam Dong Museum and Thien Vuong Pagoda. This 4-star resort is 2 mi (3.2 km) from Da Lat Market and 0.8 mi (1.3 km) from Pedagogical College of Đà Lạt.
Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. Additional amenities at this Colonial resort include wedding services, a fireplace in the lobby, and a ballroom.
Stop by the resort's restaurant, Deux Amants Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Da Lat? This resort has facilities measuring 969 square feet (90 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 131 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2023.12.03
This is second hotel I tried in Dalat. It is a very lovely villa style hotel. The overall design is simple gorgeous from the lobby to your villa (room) I am staying at villa 5 which is very near to the lobby. You don’t need to use the cabby service & I prefer to walk so as to enjoy the peaceful environment. Pls note there is no lift and my room is on the 3rd floor which is the highest. The room is very spacious and pretty. They are using UK/US power points which are available on both sides of the bed. Do note that one of the power points has been used for the alarm clock but you can easily remove it. For the bedside lamp, it is using touch sensor. Have fun trying to turn it on and adjust the brightness. There are 4 mineral water bottles (2 inside the bar fridge), 3-4 type of tea bags to choose from and coffee too. Toilet and shower are separated. The water pressure is strong and have constant hot water. They provide refillable nice bath gel, shampoo, conditioner and body lotion too. Though there is air conditioning, I can’t control which later is fixed by the technician. However, it is still not that cold even it is 20 degree, more like 25-26 degree. I don’t like hot temperature and my “sensor” body can tell the coldness of the room, haha. Wanted to open the window as it is so much cooler. Give up the idea as I am more worried about the mosquitoes. Suggest to put a mosquitoes net so that we can open the window. Woke up every nights as I feel so warm using the blanket. Nevertheless, the staff are very helpful and eager to serve you though some may not be fluent in English. The toilet looks pretty but the basin area is just too small. My toiletries bag will get wet when using the basin The breakfast is very delicious and many varieties to choose from. Try to avoid peak hour from 7:30am to 8:45am. You should try their 1929 Lobby Bar, they are delicious too. Overall, I have a good stay and my girlfriend is happy and my positive energy fully recharged! Highly recommended!
With a stay at MERPERLE DALAT HOTEL, you'll be centrally located in Da Lat, within a 10-minute drive of Da Lat Market and Lam Dong Museum. This family-friendly hotel is 1.5 mi (2.4 km) from Thien Vuong Pagoda and 1.5 mi (2.5 km) from Bao Dai 1 Palace.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an attached winery and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and 4 coffee shops/cafes. Relax with a refreshing drink at one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Da Lat? This hotel has 6566 square feet (610 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 389 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
2024.10.24
I had a pleasant stay at the hotel, thanks to the friendly and helpful staff. Kim, in particular, was fantastic! She went out of her way to ensure I had everything I needed and made my stay more comfortable. However, the soundproofing in the room wasn’t great. I could hear noise from the hallway and neighboring rooms, which affected my sleep. Overall, I appreciated the service, especially Kim’s, but I hope the hotel improves the room soundproofing.
With a stay at Goldient Boutique Hotel in Da Lat, you'll be within a 5-minute drive of Da Lat Market and Dalat Cable Car. This hotel is 1.7 mi (2.7 km) from Lam Vien Square and 1.7 mi (2.7 km) from Cathedral of Da Lat.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 60 guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and bidets.
GGuest User2023.12.20
The Goldient Boutique Hotel is a fantastic choice for accommodation. The staff were friendly and attentive, always ready to assist with any requests. The hotel's design is modern and stylish, creating a comfortable and inviting ambiance. The room was clean and well-maintained, offering all the necessary amenities for a pleasant stay. The location of the hotel is also great, with easy access to nearby attractions and restaurants. Overall, I had a wonderful experience at the Goldient Boutique Hotel.
Outstanding
140 reviews
4.6/5
Price from
AED 153
per night
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At Le Recit Boutique Hotel de Dalat, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Amenities at taxi offered by Le Recit Boutique Hotel de Dalat simplify the organization of your excursions, tourist activities, and other adventures in Dalat.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Le Recit Boutique Hotel de Dalat.Desire to unwind? Make the most of your visit at Le Recit Boutique Hotel de Dalat with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. At Le Recit Boutique Hotel de Dalat, each day commences with a scrumptious breakfast offered at no...
GGuest User2023.11.07
This was our first time in Dalat, and luckily found this lovely boutique hotel. The mix of French and Oriental vibes gives it a unique, Instagram-worthy charm, great for check-in lovers. Polite and friendly staffs. Hotel amenities are modern and spotlessly clean. We got a room on the 2nd floor, and it was just so roomy! You might hear a bit of city buzz at night if you're a light sleeper. That's not a big deal as you are right in the city center. Hotel breakfast is buffet affair with good taste, but the variety of choices might leave you wanting a bit more.
A stay at Marigold Hotel Dalat places you in the heart of Da Lat, within a 15-minute walk of Da Lat Market and Linh Son Pagoda. This hotel is 3.9 mi (6.4 km) from Tuyen Lam Lake and 0.8 mi (1.3 km) from University of Dalat.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours).
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 60 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2023.04.11
Hotel is centrally located, close to everything you need, including the night market. The hotel itself is clean and and beds are comfortable. The buffet has a variety of Vietnamese and continental food, fruits, and drinks - all very delicious. The staff are very polite and helpful. Tuyen, the reception supervisor was exceptionally helpful when i made a mistake with booking my flight and she was able to sort it out for me last minute, going above and beyond.
Located in Da Lat, Hôtel Colline is a 3-minute walk from Da Lat Market and a 2-minute drive from Xuan Huong Lake. This 4-star hotel is 1.3 mi (2.1 km) from Dalat Flower Gardens and 1.5 mi (2.5 km) from Bao Dai Summer Palace.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include concierge services, wedding services, and a ballroom.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2024.11.03
Love this hotel, the location is so convenient just directly in front of the night market with various shops nearby its surrounding. The room was spacious and clean, no complaints about it. Service was good and the buffet breakfast was good as well. Highly recommend this hotel for anyone coming to Da Lat.
With a stay at Nature Hotel - Nam Ky Khoi Nghia in Da Lat, you'll be within a 15-minute walk of Da Lat Market and Cathedral of Da Lat. This hotel is 0.9 mi (1.4 km) from Crazy House and 1 mi (1.5 km) from Linh Son Pagoda.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
At Nature Hotel - Nam Ky Khoi Nghia, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 32 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
AAnonymous User2024.12.26
Good location. Very near to the dalat night market. Walking Ard 5 mins. A lot of food near the hotel. The front desk receptionist is very helpful. Able to speak and communicate in English. Will recommend this to friends if any of them are coming to dalat for holiday.
Located in Da Lat, Hotel Du Lys Dalat is within a 15-minute walk of Da Lat Market and Cathedral of Da Lat. This hotel is 0.9 mi (1.4 km) from Lam Vien Square and 1 mi (1.6 km) from Linh Son Pagoda.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Satisfy your appetite for lunch or dinner at Le Fin, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 40 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and electric kettles.
SScenic7044662019.10.01
It can be said that this hotel is amazing for sure. This is the first time for our family staying here, we are very happy with service in this hotel. From Bell to Reception are good and friendly. They are willing to support whenever you need. The wifi is free and good. The restaurant on 5th floor and it is very clean. The restaurant staff is nice and friendly also. When you have a short trip to Da lat, i think this hotel is the choice for you. Although this hotel is not too big, but it is very warmly and comfortable. Highly recommend it.
With a stay at Terracotta Hotel & Resort Dalat in Da Lat, you'll be next to a golf course, just steps from Tuyen Lam Lake and a 3-minute drive from Truc Lam Zen Monastery. This 4-star hotel is 4.5 mi (7.2 km) from Da Lat Market and 1.8 mi (3 km) from Datanla Falls.
Relax and unwind with massages and body treatments. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary local cuisine breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 315 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.
Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
If you have a request for an Extra Bed, please contact us in advance to ensure the request is met. In case the above request falls on a holiday, the hotel/resort will have a surcharge that is not included in the settings of this booking channel as well as depending on the availability of extra beds to confirm with you.
Extra beds on public holidays will be charged at an additional cost and the hotel will advise if booking is required.
The guest's name upon check-in must match the name on the booking confirmation and as shown on the ID card/CCCD/passport unless the guest needs to contact the booking channel to correct the name.
JJOON SEOK2023.02.03
My second time visit. This hotel does not disappoint me as always. Kind services, peaceful environment, clean facilities etc. When I go to the downtown, it's very easy to take taxi. They are waiting us almost every chance when we need. Anyway this hotel is the place I choose whenever I visit DALAT.
A stay at Ana Mandara Villas Dalat Resort & Spa places you in the heart of Da Lat, within a 15-minute walk of Lam Ty Ni Pagoda and Cam Ly Waterfalls. This hotel is 1.6 mi (2.6 km) from Da Lat Market and 4.3 mi (7 km) from Tuyen Lam Lake. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. This Colonial hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Grab a bite to eat at Le Petit Dalat, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the guestrooms featuring refrigerators and minibars. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
RRATANRAJ SINGHDEO2022.09.06
Right from beginning everything was fine. Absolutely awesome property and nostalgic French property. Climate was absolutely fine inspite of heavy rain for past few days. I first met at reception Ma Kh’anh who explained lucidly everything about Resort along with a cup of ginger tea. She looked after well everything during stay at Ana Mandara. Regarding food I can say they are best for Vietnamese food. Mr Huong is main chef who has splendid Vietnamese recipes and taste of food absolutely fantastic. Resort is located at a serene place which gives plenty of time to relax. Swimming pool is warmed and I swam there couple of times. It’s a typical French colonial property and everything in order. I will highly recommend.
Outstanding
63 reviews
4.6/5
Price from
AED 299
per night
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Top 19 Premium Hotels in Dalat
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Discover our curated selection of premium hotels in Dalat for your next stay
No.
1
4.3/5
156 review
Colline Dalat
Hotel near Dalat City Center, Dalat
"Friendly owner""Great stay!"
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No.
2
4.6/5
140 review
Goldient Boutique Hotel
Hotel near Phuong 3, Dalat
"Friendly owner""Delicious breakfast"
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No.
3
4.7/5
104 review
Mercure Dalat Resort
Hotel near Phuong 9, Dalat
"Friendly owner""Delicious breakfast"
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No.
4
4.5/5
45 review
Dalat Wonder Resort
Hotel near Tuyen Lam Lake, Dalat
"Great stay!""Friendly owner"
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No.
5
4.3/5
44 review
Swiss-Belresort Tuyen Lam
Hotel near Phuong 3, Dalat
"Offers pick-up/drop-offs""Great stay!"
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No.
6
4.2/5
41 review
Golf Valley Hotel
Hotel near Dalat City Center, Dalat
"Delicious breakfast""Great location"
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No.
7
4.0/5
74 review
TTC Hotel Ngoc Lan
Hotel near Dalat City Center, Dalat
"Great location"
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No.
8
4.3/5
84 review
MARIGOLD HOTEL DALAT
Hotel near Dalat City Center, Dalat
"Clean and tidy""Great rooms"
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No.
9
4.5/5
46 review
Terracotta Hotel & Resort Dalat
Hotel near Tuyen Lam Lake, Dalat
"Great stay!""Delicious breakfast"
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No.
10
4.4/5
51 review
Le Récit Boutique Hôtel de Dalat
Hotel near Dalat City Center, Dalat
"Friendly owner""Clean and tidy"
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4.0/5
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The Grandview Villa Dalat
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Read reviews of guests who stayed at Dalat hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
4.6/5
Outstanding
TThe ExcursionistCam Ly Homestay in Dalat offers a memorable retreat with its warm hospitality and stunning views. Although I encountered a minor issue checking in during booking, Trip swiftly resolved it and even followed up to ensure I had settled in comfortably.
The highlight of my stay was undoubtedly the breathtaking views from my room. I was treated to a picturesque view.
Conveniently located, Cam Ly Homestay is just a short distance away from the famous Crazy House and within walking distance of other attractions. This makes it an ideal base for exploring Dalat and immersing yourself in the local culture. The homestay's strategic location allowed me to easily access authentic cuisine and experience the city's charm.
Given the chance, I would have extended my stay without hesitation. Cam Ly Homestay's blend of warm hospitality, gorgeous views, and convenient location make it an irresistible choice for anyone visiting Dalat. Be aware that the home stay is about a 45 minute drive traffic dependent from the airport. Instead of using local taxis, download the Grab app and apply a discount for the best way of traveling there. Also be aware that you will pay extra for toll fees. Also be aware that the car can only drop you at the bottom of the alleyway. You’ll need to walk the last 10m uphill. It’s definitely leg day in Dalat everyday. #vietnam #homestay #dalat #crazy house #trip.com
SSangchanaI’m so satisfied with my stay!
Location: It’s very close to town and within walking distance of the Da Lat night market (Chợ Đà Lạt). At night, there are good bars and pubs nearby that you can walk to. For your convenience, there’s a mart on the main road as well. However, the hostel is situated in an alley that cars cannot access, so you’ll need to park on the main road and walk to the hostel.
Service: Top-notch! The staff are very friendly and helpful, and they speak English. They let us keep our luggage and relax in the hostel’s common area before and after check-in and check-out. They also provide a common bathroom in case you arrive early or stay late, and they’re happy to call a taxi for you. The best part is that they have motorcycles and bicycles for rent; however, you’ll need to leave your passport with them (we received ours back in good condition).
Amenities: They provide all the essentials for a comfortable stay, though there’s no toothpaste provided. The weather is cool enough that you don’t need air conditioning. There’s a common iron and stove available for use (a small fee applies for the stove).
Cleanliness: Good for a hostel. They have dogs, but there’s no smell or pet hair around.
Overall, it was a fantastic experience! I'll definitely stay here again.
MMatt(ger)Unnecessarily inconvenient.
I rate the 4person room with balcony.
Pro:
The place ist nice and quiet, feels luxurious, good bedsheets, nice sunset view. Some piano (tv) sound comes from the lobby. Nice Ambiente. Good value for the price. This is not the city center, you take a grab to go somewhere, place can be found as ”d house” on Google maps easily.
Many power outlets, space, tables and some chairs and 2 mirrors in the room. The bedsheets are thick, only 2 sheets for 4 persons but I guess it's for couples.
Con:
The indoor slippers hurt my feet with every step, there are many steps to level -2. Cannot take them off because the floor is cold.
When going to toilet or shower, you must bring the toiletpaper, towel, shampoo clothes etc from your room, lock your room, bring your keys, ...
*** you need an orgachart and checklist just for taking a poop.
Light cannot be switched from bed, and when entering the room you must first reach behind the door.
After 8pm you need to fiddle a bit to open the gate.
No wifi information stored in the app or in the room.
Super Inconvenient, hire someone to improve the flow(i.e. japanese person)!
GGuest UserWe had an absolutely amazing time at Dalat Edensee. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble. The only disappointing thing was that the pillows were very thick and firm. I would have liked softer ones. Other than that, I can’t fault the place and will definitely go back. I have a plan with 4 nights at Dalat Edensee and I had stayed mimosa deluxe room for 2 night. Guest service agent ought to be commended for his excellent service that lead to us deciding to upgrade to #152 camellia junior suite, the best lake view room. Overall, I had a great experience with the Dalat Edensee; staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect for feeling refreshed and relaxed.
LLyThe hotel's room is a bit small, but in return the room is fully equipped, with a refrigerator, TV, dryer, hot water, and water heater. Quite ok and economical. Very ok and close to the market
GGuest UserIt was a room without a view, but it was not stuffy. Dalat in December was cold, but there was no heater in the room, so it was a bit cold. So I had to take out the robe from the closet and wear it. The breakfast menu was not very extensive, but it was comfortable and good. In particular, the male staff at the reception was very kind.
GGuest UserGood location between the lake and fun zone but as previously mentioned up a hill. Obliging, friendly staff especially Ahn the night manager during our 4 night stay. Good sized room nice thick bath towels.
NNguyễnQuỳnh95Suitable for those who go on vacation, in it is quite sad, building each villa, so there is no view of this apartment to see the other one. In the evening there are few lights around, so it is very dark, a bit far from the city, suitable for those who want to relax separately, there is a walking space.
MMM_153The hotel looks old colonial style with many antique artifacts. Most of the area were dirty nobody is taking care. The owner should hire a person to take care the beautiful artifacts, cars etc. it’s very rare pieces. We stayed for 2 nights but our room nobody clean it even we hang the signage outside our room while we go out almost half day from 13.00pm and came back to our room at 21.00pm. And when we mentioned then staff did apologize. Have many staff I saw but no one maybe do patrol the room, mostly I saw relaxing. Breakfast for two days only noodle soup and the same fruit. I believe that Dalat supplies fruit to most of the region in vietnam but here only served rotten banana and vietnam apple. Seem like nobody supervised staffs when working. I when out to buy fruit very cheap. Your hotel is so good but no quality in food and beverage as well as the service PS: I like your antique collection
GGuest UserOverall It was just OK. (As in February 2023) Rooms are just ranging from 15m2 to about 22m2 and getting outdated. Especially the bathroom, the drainage is really slow. Once you take a shower, you will be flooded with soap water all over the bathroom. Soundproof is a disaster, you can hear all noises, kids yelling and running from outside. The door can't even lock properly, it keeps beeping itself no matter how soft or hard I close the door. Everytime I leave or enter the room, I had to wrestle with the door with closing it for several times. They really need some replacement for their facilities. Location of the hotel is OK. Located in a quiet neighbourhood. You can easily go to everywhere with a scooter. The hotel is not too far away from tourist attractions. I had the worst experience with the reception staff. They were not very helpful during my check in and out. I came around noon and asked if i could check in anytime. They replied that they will get me the room as soon as the janitor finished cleaning and they was so sure that they will call out my name once it is ready. Guess what? They made me wait for 2 hours until I came to ask again whether my room is ready. And now that just said Oh it is ready here is your room. What? Staff made me wait for 2 hours without notifying if they already got the room ready for checking in? They saw me sitting in the waiting area entire time and without an apologise for keeping me waiting. They acted like nothing happened. Those staff seriously need more training. Same thing happened during my check-out. I had to ask over and over if I can now get back my ID. These staff are the most irresponsible I've ever experienced. I would rate better if It wasn't for the staff.
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How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.