MARIGOLD HOTEL DALAT Reviews

I recently has the bad experience of staying at the hotel that not only failed to meet basic service expectations but also demonstrated racism towards both locals and foreigners. From the moment i checked in, i noticed a distinct difference in the way hotel staff treated guests based on their ethnicity. I was shocked Nd appalled to witness the preferential treatment given to foreign guests (also our friends, we booked same hotel but different booking). I will not recommend this hotel to anyone seeking a welcoming and inclusive environment

this hotel seems new and the lobby is nice and clean, but the rooms are dirty. the room i got had cobwebs in every corner, there were stains on the walls and curtains, and the bathroom sink still had leftovers from the guests before us. we were very disappointed. i’m also pretty sure their breakfast gave me food poisoning because i felt sick that night and it was the only food i had all day. i think it was from the yogurt, which was way too sour. it probably went bad because the dining room was very warm and stuffy and cramped with guests. also, the front desk told us they needed to hold a physical copy of our visa in order to check in. i’ve never had that requested from the 8 other hotels i stayed at in vietnam. and when i checked out, they said they didn’t have my visa.