Guest User
February 8, 2023
Recently, my family and I moved to Da Lat. We booked 2 double bedrooms for 7 people in front of a hotel named Song Trang on Ho Tung Mau street. We were told to check in at 12pm-2pm, but that day my family went up early to go out and take pictures and returned to the hotel to check in at after 12pm. The room had not been cleaned yet, so the staff sent my family to the hotel named Thang Lap next door, the price was the same and 2 double rooms. My family happily moved at 1pm but it was on the 3rd floor and the hotel did not have an elevator + was quite small + not very clean and airy. When we entered the room, we found it quite small and the area under the bed was dirty + dusty. There were too few power outlets. There was only 2 usable outlets in one room. In return, the toilet was quite clean and airy. --- Shocking: After staying for 1 night, the check-out time was scheduled for 12pm the next morning, but around 8am, the hotel owner suddenly told me to check out at exactly 10am. My family refused and followed the rules but still took the motorbike to go out and returned at 12pm. The hotel owner was quite annoyed with us so he asked Song Trang Hotel next door to discuss with the owner of Thang Lap Hotel. And in the end, we still returned at the scheduled time of 12pm but this will be the first and last time we go to DL and stay at a hotel like this. Maybe Thang Lap Hotel, because of the profit of booking guests to come later, intentionally informed my family to check out early at 10am to clean the room. A rather boring experience when staying here.
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