Hotel Karacan Park -Dalaman Airport

The hotel is average, the reception is very friendly

Kısa süreli konaklamalar için ***et yeterliydi. Odalar temiz her gün çarşaf değişimi de yapıldı. Personel ilgili. Kahvaltı kısmı geliştirilebilir, aç da kalmazsınız tabi. Sıcak bir ağustos gününde klima ***et iki odayı da soğutuyordu.

I am writing this article as a duty; if we think that we do not deserve this behavior, we must first prevent some businesses from normalizing this in their minds. Last weekend, I talked to a receptionist named Elena on 2 different days (by making me talk to Mr. Mehmet, who I understand to be in charge), and after 2-3 phone calls, to withdraw the payment from the card when we arrived (as I have done dozens of times before, - do the opposite). If I really wanted to, I would have sent a deposit in advance to the businesses that requested it.), we agreed to check in at midnight on Friday. There was no request for prepayment. We completed the reservation by confirming again and again (because the officer was a foreign national, I wanted to make sure we understood everything correctly). When my wife and I arrived exhausted at midnight, we were told that we did not have a reservation. It was claimed that Elena did not have a phone and she refrained from calling Mehmet because it was late. He was "bothered" by my reaction. Ultimately we were told to find ourselves a hotel; And without even saying 'sorry' or giving me a chance to speak, the official named Mehmet revealed his mentality by trying to make me guilty in the dead of the night based on the data from our first conversation. He kept putting words in my mouth with unnecessary speeches such as rudely stating that he would fire Elena tomorrow (2. What is this tone? 1. You assigned her there and ultimately made me a victim. I don't care what she will do tomorrow.) After all, 1. The quality of accommodation in a hotel is in the background. First of all, it is necessary to be able to enter there, 2. A business that respects its customers and its own corporate identity should, first of all, apologize when a victimization occurs in some way. If we do not want to be subjected to these behaviors that we do not deserve in the middle of the night, if we do not want to look for a hotel in a place we do not know after midnight with our anger, and most importantly, if we want to purify this sector from these attitudes and support decent businesses that act ethically, we must expose them without getting too lazy.