Tulum Beach Resort Dakhla

My stay at Tulum Resort Hotelin Dakhla was a major disappointment, overshadowing the natural beauty of the area. Despite our efforts to enjoy the holiday, the hotel’s numerous issues made it a struggle. Here’s a detailed breakdown of our experience: 1. Poor Service: The staff were consistently unhelpful and slow to respond. Basic requests, like extra towels or room service, were either ignored or handled with indifference, leaving us frustrated throughout our stay. 2. Useless Management: The management was utterly ineffective and dodged accountability. When we raised concerns about the issues below, they offered empty promises or brushed us off, showing no interest in resolving problems. 3. No Beach Access: Despite Dakhla’s stunning coastline, the hotel has no direct access to the beach. This was a huge letdown, as we expected easy access to the shore for relaxation and water activities (hotel name is Tulum Beach Resort) 4. Inactive Kids Club: The kids’ club was a complete letdown. There were no organized activities, leaving children bored and parents with no respite. It felt like an afterthought rather than a proper facility despite the effort made by the woman in charge) 5. Messy Gym: The gym was chaotic, with equipment and accessories scattered everywhere. It was clear no one maintained or organized the space, making it nearly unusable for a proper workout. 6. Mediocre Food: Breakfast was average at best, with limited variety and lackluster quality. Lunch and dinner were not worth the cost—overpriced for bland, uninspiring dishes that failed to showcase local flavors. 7. Filthy Rooms: Our room was shockingly dirty, with spider webs in corners, ants crawling on surfaces, and even cockroaches. We heard from a previous staff about rats in some rooms, which made us uneasy the entire stay. 8. Far from Kite Spot: For those visiting Dakhla for kitesurfing, be warned—the hotel is a 25-minute drive from the main kite spot. This added unnecessary hassle and travel time to our plans. 9. Frequent Power Cuts: Power outages happened multiple times a day, disrupting everything from charging devices to using basic amenities. It was inconvenient and poorly managed by the hotel. 10. Loud Disco Until 5 AM: On Saturday nights, a blaring disco kept us awake until 5 AM. The noise was unbearable, especially for families or anyone hoping for a restful sleep. We heard about it but we did not experience it thanks to the bad weather. Thankfully, Dakhla itself is a beautiful destination, and we managed—through no small effort—to salvage our holiday by exploring the area and its kitesurfing opportunities. However, I strongly recommend avoiding Tulum in Dakhla. The mismanagement, poor facilities, and lack of care made this a frustrating experience. Save yourself the hassle and choose another accommodation to fully enjoy Dakhla’s charm.