Anonymous User
February 19, 2025
The room equipment is very old, the carpet is very dirty, the so-called four-star hotel is not as good as the local Vienna and apartment. Takeaways are not allowed to be delivered to the floor, and the hotel is outdated and does not have a food delivery robot. I called the front desk specifically to ask for the service of delivering something, and the front desk refused in an official manner. The customer saw that there was no robot and you did not let the takeaway man in, and called to ask for the service of delivering something, and it was not possible? In addition, the younger and fatter security guard in the parking lot at noon also had a very bad attitude. If you don't like it, don't do it. It's wronged to do this job! Maybe he didn't go to school, and he spoke in a local dialect and was so arrogant that he deserved a beating. The above shows that the management and service of this hotel are very bad. Although there is only this four-star hotel in the area, it is recommended that everyone does not need to spend this money for this injustice. As a Ctrip Gold Diamond VIP, I rarely comment, but the service quality of this hotel is really too low!
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