Guest User
July 7, 2023
Do not book to stay here. They are currently running a scam where they list their hotel on all major websites during busy periods and then the hotel staff give a myriad of fake excuses why the hotel cannot facilitate your booking. Among the causes given to us (in order as we began to escalate the issue) -the hotel is under renovation and not open yet (something which became quite obviously not true as people checked out while we stood there, prompting a new lie) -the hotel is currently under the ownership of the vietnamese ministry of defense and cannot be booked (seeing as we saw small children running around, I don't think they have officers that young) -the ex-owner is a scam artist who places their hotel online to trick tourists, they have rang the police but the police do nothing (they have a review from 4 days ago on google, seems awful convenient) And so on and so forth. The reception staff this entire time mostly sat on tiktok and took selfish, the manager a gruff looking man in a shirt came down but would only talk to them and not to us. At no point did we raise our voice or shout (we are not those kinds of people) but he still said he did not want to talk to us. Please Do avoid