Guest User
January 8, 2025
On the first day, I checked in at 4 AM due to a flight delay, but there was no one at the front desk, and I checked in because there was only my name and card key, but around 8 AM, I was sleeping and someone banged on the door, so I was surprised and opened the door in my sleep.
A young man suddenly asked me if I was Kim XX, so I said no, and I was scared, so I closed the door, locked it, and even dragged a chair in front of the door, but he didn't leave and said something.
Then I asked if I was a hotel employee, but he didn't answer, and after a while he asked me if I was, and I said yes, and then he disappeared.
The hotel says it has 24-hour hot water, but the hot water wasn't coming out properly and the shower head was missing, so I took a picture and showed it to him, and he fixed it.
I canceled for this reason, but instead of apologizing, he kept talking about penalties.
Trip.com told me to check the facts first, but they just mechanically repeated the penalty information that the hotel said, and it's hard to bear.
Original TextTranslation provided by Google