Guest User
April 12, 2025
There were many broken parts in the room, such as electrical outlets and induction, and when I asked them to fix them, they came in while my family was there and fixed them while blowing dust, but after they said they would clean them, I saw that the dust had not been properly cleaned in every corner.
The staff and engineers who came to fix the room were all hard to communicate in English or Korean, so I spoke to them in Vietnamese using Papago...
I asked for more drinking water, but they were very sparing with it.
On the last morning, there was no water, so I asked for it, but they said they would pay because it was the day of check-out, so I said I would pay... I didn't check it, but the amount I paid in the room and the amount I paid when I checked out were double. It was our fault for not checking in advance, but anyway, I was not satisfied with the service from beginning to end.
The accommodation was old, so the room itself felt worn out.
It was a service that I couldn't find in other 5-star resorts.
However, the location was so good that I could walk to famous restaurants and massage shops, and there was Korean food for breakfast, so my parents liked it. I thought it was a place where a lot of Koreans went, but it was half Korean and half Chinese.
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