Extended Stay America Suites - Orange County - Cypress

The location near beaches, Disneyland, and shopping areas is convenient. Guests praised the friendly and helpful customer service. Comfortable, spacious rooms with varied quality were noted. Chili's restaurant is nearby.

Thank You, Thank You, Thank You! 😊 To the Staff: Lutz, Mona, Dianna, Jonathan, Eduardo, the Housekeeping & Maintenance. This place is a hidden gem. Close & easily accessible to the Beach, Disneyland, Long Beach & LA. There is a Chili's across the street. Wendy's & Lee's Sandwiches about 50 ft. away. Also close to Costco, Trader Joe's & Los Alamitos Race Track. Extended Stay is Lucky to have the Staff, I will Be Back. 😊 Thanks Again, Wendy Manhard

I usually don’t put any negative feedback but last night’s experience was horrible. We had a situation and we needed a place for the family to stay for tonight had called up to book a reservation. Total exactly what we needed according to the pictures that was supplied on tripadvisor.com. Told him specifically that there’s gonna be three adults and three very young kids asked them to confirm if they heard and understood what I said they said yes and I asked him what was available. They said they have a suite that had two queen size beds, and a pullout that came also with the kitchen. And fridge, which will be perfect for a situation for just a night. Upon driving up and checking in, they only gave us two queens suite so needless to say one of us was going to be very uncomfortable sleeping which that doesn’t bother me, so I stayed out in the truck for the remainder tonight, but the hugest and biggest problem that I was having was a cleanness or lack of cleanliness in the unit. As soon as we walked in, and I’m trying to get my family situated, roaches were everywhere when we turn on the light, they literally were coming out from the woodwork, the light fixture behind the fridge in the drawers near the AC unit in the bathroom and in the toilet my kids were having such a hard time sleeping because they had roaches that were trying to crawl on them. That’s just experience with that, but the customer service tried our best to answer everything.