Hotel Racquet Cuernavaca
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cuernavaca

Hotel Racquet Cuernavaca

C. Gral.Francisco Villa 100, Rancho Cortes, Cuernavaca, Morelos, 62120, Mexico
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With a stay at Racquet Cuernavaca in Cuernavaca (Rancho Cortes), you'll be within a 5-minute drive of La Paloma de la Paz and Museo de Cuauhnahuac. This family-friendly hotel is 13.8 mi (22.2 km) from Tepozteco Pyramid and 1.8 mi (2.9 km) from National Institute of Public Health.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 21 Reviews
Amenities
Outdoor swimming poolSpaMassage roomGymPrivate ParkingFree24-hour front deskLuggage storageBarTennis courtBilliards room
All Amenities
Surroundings
Landmarks: Iglesia Cristiana Shalom
(450m)
Landmarks: Parroquia Sta. Catalina de Siena
(510m)
Landmarks: Tetela del Monte Church
(670m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Standard King Room
7

Standard King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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Junior Suite With Two Double Beds
10

Junior Suite With Two Double Beds

2 Double bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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Junior King Suite
11

Junior King Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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Standard Room With Two Double Beds
6

Standard Room With Two Double Beds

2 Double bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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Presidential Suite
5

Presidential Suite

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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Guest Reviews(21)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
A‍d‍i‍l‍e‍n‍e
May 12, 2024
Good only when entering the room it didn't smell very good
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 9, 2024
Todo bien, pero las instalaciones ya se perciben viejas y huele a humedad, en la noche ya no había que comer y cerraron súper temprano el bar el día viernes que llegamos a las 10 pm. Pero el resto del Estuvo bien excelente atención por parte de los empleados
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A‍l‍e‍j‍a‍n‍d‍r‍a‍ ‍d
July 19, 2024
El hotel está extremadamente descuidado y viejo. La habitación con lámparas rotas y con necesidad urgente de mantenimiento. El restaurante con muebles viejos, tablones en desuso! Realmente un muy mala experiencia. No regresaría nunca
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F‍e‍r‍k‍k‍o‍ ‍f
July 14, 2024
Muy buen lugar en todos los aspectos ☺️ la comida es muy buena, las instalaciones son muy cómodas y el mejor lugar la alberca,la limpieza de todos los espacios también se puede apreciar animales así como aves, por la noche se pueden escuchar sonidos de diferentes insectos y de mas.
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Z‍2‍0‍6‍2‍Y‍O‍r‍o‍d‍r‍i‍g‍o‍l
May 7, 2024
El hotel en general está bien para un fin de semana. Seleccionamos este hotel ya que estábamos buscando uno que contara con canchas de tenis y las del Hotel Raquet están muy bien cuidadas. Sin embargo la experiencia en general se vio arruinada debido a que el sábado, después de jugar tenis, fuimos a desayunar al restaurante del hotel, pero después de estar 20 min esperando a que alguien nos atendiera en la mesa terminamos por irnos a otro lado. No puedo decir que es mala la atención ya que ni siquiera se presentó alguien. Fuera de esta pésima experiencia, puedo decir que el personal que recibe el coche, que te acompaña a la habitación y en la recepción son muy amables y atentos.
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P‍a‍m‍i‍l‍y‍n
February 19, 2024
Breathtaking views from my upper-floor balcony. The elevation is mile-high. The grounds are immaculate, though aged. The restaurant has delicious food. The staff so far has been very kind to this gringa from El Norte, and helps me with my Spanish, which is limited but growing. This place is comfortable and lovely, though it could use a touch-up a place or two. Another review complained of hard beds. I do not find it so. I’m rested when I wake up, and I have a pain disorder, so disagree with that finding. Those who complain about breakfast are also mistaken. I order off the menu and am quite satisfied, though the food was not hot this morning.
M‍i‍r‍i‍a‍m‍ ‍G
December 28, 2023
Pésima atención telefónica. La chica de la recepción (Alejandra) contesta súper grosero y no tiene la mínima intención de ayudarte. Deberían de supervisar esta área ya que es la primera experiencia para poder hospedarte en el Hotel.
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p‍a‍v‍e‍l‍i‍2‍7‍7
November 10, 2023
The restaurant service had in the one hand, very nice waiters and waitresses but also had an incredibly unprofessional and disrespectful waiter (Damian). His approach to being a busy waiter is that the clients have "to accept that breakfast will take about 30 minutes to be served" " to be quiet to allow him to explain his perspective about how to request the breakfast to get a better price or else, assume to be charged more" not to mention that he told us there was no orange juice while other waiters were serving it to other tables all those 2 hours we were there. At the end, we waited 2 entire hours from the moment we arrived to complete our breakfast and an incredibly bad taste for our first vacation day. We spoke with the restaurant manager and while we got apologies and a very nice treatment by all the other staff members the following days, the last day of my stay (business portion of my trip) and to my dismay , when a very important professor with whom I was sharing breakfast asked this same waiter if they could please serve her breakfast as they were taking long and as we were going to be late, his response literally was ""well I'm sorry but you will have to wait as much as needed to get your food"!!!!!!! As I am spending so much time writing this negative review, I hope you can appreciate that if I do it is because it is very upsetting to spend money or the money of companies or institutions that pay this hotel to host their guests to be treated and talked in such an unprofessional way while it is also sad that the hard work of all the other staff members is tainted by one really unprofessional waiter.
9‍0‍8‍m‍a‍r‍l‍e‍n‍h
October 23, 2023
Las instalaciones muy lindas, los jardines y alberca padrisimo. Pero desafortunadamente no supervisan el servicio y la limpieza. El servicio es lento, en la alberca tuve que hablar por teléfono al lobby para que me llevarán alimentos y ni aún así, no nos sirvieron nada, las mesas del restaurante están sucias y dan mal aspecto, los baños y pasillos de la recepción huelen a mercado porque no limpian, el café de rum servise lo dan con vasos de plástico . Y cuando llegamos nos abordó el Bell boy impidiendonos la entrada, proponoendonos esperar hora y media en la camioneta (con calor y sol), hasta las tres de la tarde, en lugar de invitarnos a pasar al restaurante para consumir y estar agusto, por supuesto no le hice caso y tomamos una bebida en la alberca, las cuales se tardaron 45 min en preparar y llevar. El cuarto estaba a lado de la pluma del estacionamiento NO ME GUSTÓ, movían cosas los empleados se decían cosas en voz alta y se escucha TODO de la habitación de a lado (no hay descanso), definitivamente no regreso y por supuesto les aconsejo que no vengan.
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 13:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding crib: Free

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:Mex$100 (approx. PHP 293.78) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1939
  • Number of Rooms: 51
With a stay at Racquet Cuernavaca in Cuernavaca (Rancho Cortes), you'll be within a 5-minute drive of La Paloma de la Paz and Museo de Cuauhnahuac. This family-friendly hotel is 13.8 mi (22.2 km) from Tepozteco Pyramid and 1.8 mi (2.9 km) from National Institute of Public Health.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, a health club, and an outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and a hair salon.

Enjoy a meal at El Patio, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.

Make yourself at home in one of the 52 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Playground
Restaurant
Restaurant
No additional info available
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About This Property

Average Price FromPHP5507
Hotel Star Rating4