Siena Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Cuenca
Siena Hotel
3XXX+M2F, 010101 5-84 y, Cuenca, Azuay, 010101, Ecuador
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Amenities
Private parking
Airport pick-up
24-hour front desk
Luggage storage
Airport drop-off
Conference room
Business center
Multi-function room
All amenities
Property Description
A stay at Siena Hotel places you in the heart of Cuenca, steps from Las Conceptas Museum and Museum of the Canari Identity. This hotel is 0.3 mi (0.4 km) from Esqueletologia Museum and 0.3 mi (0.5 km) from Puente Roto.
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8.3/10
Cleanliness8.3
Amenities8.3
Location8.3
Service8.3
All 8 reviews
Surroundings
Airport: Mariscal Lamar International Airport
(2.5 km)
Landmarks: Abraham Lincoln Cultural Center
(130m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Classic Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
City view
Towels
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5
Triple Room
2 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Towels
Balcony
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Guest Reviews
8.3/10
Very Good
8 reviews
- Cleanliness8.3
- Amenities8.3
- Location8.3
- Service8.3
Average for similar properties in Cuenca
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.
Review summary
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Cleanliness: The accommodations were consistently described as clean and well-maintained, with no reported issues regarding hygiene or maintenance standards.
David Urbano
March 6, 2025
Todo bien
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Michelle
May 27, 2024
Acogedor hotel
La experiencia en general en el hotel es muy buena! Usamos una habitación triple, que quizas nos quedó un poco pequeña pero para descansar después de hacer turismo en la ciudad estuvo perfecta! El desayuno es muy bueno y la atención del staff de primera
El parqueo tiene un costo adicional al de la habitación pero económico.
Lo único de lo que me puedo quejar es que una pared de la habitación (la que estaba pegada al baño) y el techo del baño tenían claras marcas de humedad. Es lo único que podría pedir que mejoren, lo demás estaba muy bien
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TANYA
November 14, 2022
Excelente Lugar
Bien ubicado, muy acogedor y calido !
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Beatriz
March 25, 2024
Bonito lugar
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CHRISTIAN
November 7, 2023
I got a confirmed reservation but when I showed up yesterday at 3pm after a long trip by land, the receptionist told me there was no room for me. I asked why, she said because they were calling me on the phone and did not answer (?). I got very upset because the lady was not empathetic and would not even apologize and they would not take responsibility to accommodate in another hotel. I had no data in my phone and It was extremely difficult to find another place to stay in a city bursting with people due to the local festivities. I will not recommend this hotel because of their lack of professionalism and empathy in cases like mine. They ruined my vacation!
Derek
October 13, 2023
Excellent value for the price. Very conveniently located close to restaurants and the historic center of Cuenca
Monty
September 17, 2023
Great location most dining options are walkable close to most museums and landmarks
Guest User
November 4, 2023
I had a confirmed reservation for more than three weeks with a credit card as a guarantee. I even got reminders about it. Yesterday when I showed up at 3pm after a long trip by land the receptionist said there was no room for me. She told me they canceled it because I did not answered my phone (?). I asked why would they do such thing. She said it was not her fault with no empathy or apology and they wouldn’t even try to re-accommodate me in another hotel. I got very upset because ALL hotels in Cuenca were fully booked due to the local festivities, and there was nowhere to stay. I will not recommend this hotel for their lack of professionalism. Really bad experience!!
Services & Amenities
Most Popular Amenities
Private parking
Additional charge
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Airport drop-off
Additional charge
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, US$5.00 (approx. PHP 290.88) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Luggage storage
Tour and ticket booking service
VIP check-in service
Languages Spoken
Spanish
Food & Drink
Room service
Health & Wellness
Beauty and makeup
Public Areas
No smoking in public areas
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Facilities for Children
Children's meals available
Business Services
Postal service
Multi-function room
Conference room
Additional charge
Business center
Accessibility
Stair-free main entrance
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–20:00
Check-out: 12:00–12:30
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 14
A stay at Siena Hotel places you in the heart of Cuenca, steps from Las Conceptas Museum and Museum of the Canari Identity. This hotel is 0.3 mi (0.4 km) from Esqueletologia Museum and 0.3 mi (0.5 km) from Puente Roto.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Siena Hotel?
The cancellation policy for Siena Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Siena Hotel?
What are the check-in and check-out times at Siena Hotel?
Standard check-in time at Siena Hotel is 14:00-20:00 and check-out time is 12:30.What are the check-in and check-out times at Siena Hotel?
What amenities and services are available at Siena Hotel ?
Siena Hotel offer top amenities and services include Shuttle service.What amenities and services are available at Siena Hotel ?
Does Siena Hotel provide breakfast?
Yes, Breakfast is offered at Siena Hotel. Breakfast option(s): Western. Does Siena Hotel provide breakfast?
Can I bring my pet inside the Siena Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Siena Hotel.Can I bring my pet inside the Siena Hotel?
How far is the Siena Hotel from the closest airport?
The closest airport is Mariscal Lamar International Airport, and it is about 10 mins from hotel by car (2.5 km).How far is the Siena Hotel from the closest airport?
Is airport shuttle service offered by Siena Hotel ?
Yes, at Siena Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Siena Hotel ?
About This Property
| Nearest Airport | Mariscal Lamar International Airport |
|---|---|
| Distance to Airport | 2.54KM |
| Average Price From | PHP4487 |
| Hotel Star Rating | 3 |