Av. 12 de Abril, y, Cuenca, Azuay, 010107, Ecuador
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A stay at Venue Batán Hotel & Suites places you in the heart of Cuenca, within a 10-minute walk of University of Cuenca's Orchid Garden and Museum of Extreme Art. This spa hotel is 0.5 mi (0.9 km) from Museum of Modern Art and 0.8 mi (1.2 km) from Casa de los Arcos Art Museum.Show More
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Highlights
Airport drop-off available
Delicious Breakfast
Excellent service
Sparkling clean
Ideal location
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Amenities
Spa
Massage room
Gym
ParkingFree
Airport pick-up
24-hour front desk
Luggage storage
Restaurant
All Amenities
Property Description
A stay at Venue Batán Hotel & Suites places you in the heart of Cuenca, within a 10-minute walk of University of Cuenca's Orchid Garden and Museum of Extreme Art. This spa hotel is 0.5 mi (0.9 km) from Museum of Modern Art and 0.8 mi (1.2 km) from Casa de los Arcos Art Museum.
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4.5/5
Great
Cleanliness4.5
Amenities4.5
Location4.5
Service4.5
All 24 Reviews
Surroundings
Airport: Mariscal Lamar International Airport
(4.6 km)
Landmarks: Iglesia San Sebastian
(370m)
Landmarks: La Paz Park
(510m)
Landmarks: Documentation Center Juan Bautista Vázquez
(600m)
Landmarks: La Fogata Park
(620m)
Landmarks: New Cathedral (Catedral de la Immaculada)
(830m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Family Suite
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
River view
Towels
Room Details
Check Availability
7
Deluxe Double Room
1 King bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
River view
Towels
Room Details
Check Availability
6
Standard Suite
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
Towels
Garden view
Room Details
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9
Executive Double Room
2 Double bed or 1 Sofa bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
Towels
Garden view
Room Details
Check Availability
8
Superior Room
1 Queen bed or 1 Sofa bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
River view
Towels
Room Details
Check Availability
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Guest Reviews
4.5/5
Great
24 reviews
Verified Reviews
Cleanliness4.5
Amenities4.5
Location4.5
Service4.5
Average for similar properties in Cuenca
Most Mentioned
AI Summary
The staff provides excellent service, convenient location near the river, modern suites with kitchenettes, and comfortable rooms. Guests praise the delicious breakfast and cleanliness but note the lack of specific amenities.
Hugo G
September 20, 2024
Was an amazing site to stay. The rooms was very comfortable..! Great Hotel. I recommend
DOHYUN
June 23, 2023
Good recommendations
It is so amazing. First so kindness staff. They are so kind. They helped me for calling a taxi. And they checked my inconvenience and resolved it kindly.
Second, the great veiw. You can enjoy so beautiful river view.
Thrid, clean and good style hotel and room.
A bed, a toilet, etc everything is clean. And hotel has modern style shape.
Andrés
October 18, 2022
Muy buena experiencia!
Lugar completo y acogedor.
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MANUEL
February 7, 2024
Cuenca trip
Great peaceful place to enjoy Cuenca.
Bonnie
January 23, 2024
Good hotel for the price
Clean hotel, with a sufficient breakfast. Our room was quite large with a little kitchenette and sitting area. Unfortunately the kitchens are not stock with any utensils, kitchen ware, or a coffee pot.
Location was good, a short walk to the historic centre with great restaurants. For the price a good hotel to stay for a few nights
Verified traveler
January 11, 2023
Modern and comfortable
We loved our stay at the Venue Batan Hotel. It was super-clean and comfortable and modern. The room was spacious. Hot water. The bed and pillows were so comfy. The staff were always friendly and willing to help and make our stay comfortable. Breakfast was great with lots of fruit, pancakes, bread/rolls and choice of eggs and different cooked choices each day. Right by the river, beautiful view. We asked for a little heater for the room which they gave us no problem. Negative: there was a lovely kitchenette with fridge and induction burner but no utensils or pots or pans to cook with.
Easy to walk to the center of town or get a cheap taxi which they called for us.
Would definitely return.
John
August 22, 2024
The staff was friendly and professional.
Mariana
July 29, 2024
El hotel como siempre lindo y acogedor, la habitación y las áreas comunes limpias. El desayuno variado, generoso y rico! El personal que atiende amable. La recomendación sería revisar el estado de los colchones, tengo aproximadamente 4 años visitando el hotel y siempre 10/10 esta vez no fue así, sin embargo si se duerme bien y bueno como fuimos feriado se les así el detalle de darnos vista a los jardines como especificaba mi reserva! Solo esos detalles… recomiendo ampliamente este hotel.
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Services & Amenities
Most Popular Amenities
Spa
Massage room
Gym
Parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Restaurant
Airport drop-off
Additional charge
Taxi booking service
Multi-function room
Wi-Fi in public areas
Free
Spa
Gym
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking is available Off-site parking.
Parking
Free
Transportation
Taxi booking service
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Safe at front desk
Luggage storage
VIP check-in service
24-hour front desk
Languages Spoken
English
Spanish
Food & Drink
Lobby bar
Snack bar
Health & Wellness
Hair and beauty salon
Gym
Massage room
Spa
Body care
Public Areas
Smoking area
Gift shop
Shared kitchen
Garden
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Clothes dryer
Facilities for Children
Children's meals available
Business Services
Postal service
Fax/copying service
Multi-function room
Accessibility
Handrails on stairs
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property 3 days in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
TypeFull English/Irish
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
Opened: 2019
Number of Rooms: 15
A stay at Venue Batán Hotel & Suites places you in the heart of Cuenca, within a 10-minute walk of University of Cuenca's Orchid Garden and Museum of Extreme Art. This spa hotel is 0.5 mi (0.9 km) from Museum of Modern Art and 0.8 mi (1.2 km) from Casa de los Arcos Art Museum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 15 individually decorated guestrooms, featuring kitchenettes with stovetops and microwaves. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Frequently Asked Questions
What is the cancellation policy for Venue Batán Hotel & Suites?
The cancellation policy for Venue Batán Hotel & Suites varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Venue Batán Hotel & Suites?
Standard check-in time at Venue Batán Hotel & Suites is 14:00 and check-out time is 12:00.
What amenities and services are available at Venue Batán Hotel & Suites ?
Venue Batán Hotel & Suites offer top amenities and services include .
Does Venue Batán Hotel & Suites provide breakfast?
Yes, Breakfast is offered at Venue Batán Hotel & Suites. Breakfast option(s): Full English/Irish.
Can I bring my pet inside the Venue Batán Hotel & Suites?
As much as we love pets, unfortunately, we are unable to accommodate them in Venue Batán Hotel & Suites.
How far is the Venue Batán Hotel & Suites from the closest airport?
The closest airport is Mariscal Lamar International Airport, and it is about 14 mins from hotel by car (4.6 km).
Is airport shuttle service offered by Venue Batán Hotel & Suites ?
Yes, at Venue Batán Hotel & Suites, an airport shuttle is available. We suggest you call ahead to confirm details.