Mansion Alcazar
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1 night
1 room, 2 adults, 0 children
All properties in Cuenca
Mansion Alcazar
No.3 of 4-Star Select Hotels in Azuay
Simón Bolívar 12-55 Y, Cuenca, Azuay, 010150, Ecuador
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Amenities
Sauna
Spa
Massage room
Private parking
Airport pick-up
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
A stay at Mansión Alcázar Boutique Hotel places you in the heart of Cuenca, steps from San Cenaculo Church and 4 minutes by foot from Church of Santo Domingo. This spa hotel is 0.2 mi (0.4 km) from San Sebastian Plaza and 0.4 mi (0.6 km) from Convent of the Assumption.
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9.3/10
Cleanliness9.3
Amenities9.2
Location9.3
Service9.3
All 101 reviews
Surroundings
Airport: Mariscal Lamar International Airport
(3.7 km)
Landmarks: Iglesia Católica Santísimo Rosario | Cuenca
(260m)
Landmarks: Plaza de las flores
(320m)
Landmarks: Iglesia San Sebastian
(330m)
Landmarks: City Museum - Cuenca
(420m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

25
Exclusive Suite, Multiple Beds, Kitchen, Executive Level
Bedroom 1:2 Single bed
Non-smoking
Private bathroom
Refrigerator
TV
Microwave
Check Availability

18
Standard Twin Room
2 Single bed
Has window
Non-smoking
Private bathroom
Private toilet
Conditioner
Shampoo
Check Availability

10
Standard Queen Room
1 Queen bed
Has window
Non-smoking
Private bathroom
Private toilet
Conditioner
Shampoo
Check Availability

6
Exclusive Suite, 1 King Bed with Sofa Bed, Kitchen, Executive Level
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Private bathroom
Refrigerator
TV
Microwave
Check Availability

13
Superior King Room
1 King bed
Has window
Non-smoking
Private bathroom
Private toilet
Conditioner
Shampoo
Check Availability

6
Superior Twin Room
2 Single bed
Has window
Non-smoking
Private bathroom
Private toilet
Conditioner
Shampoo
Check Availability

18
Traditional Suite, 1 King Bed
Bedroom 1:1 King bed
Non-smoking
Private bathroom
Refrigerator
TV
Wardrobe
Check Availability

10
Standard Double Room with Double Bed
1 Double bed
Non-smoking
Private bathroom
Refrigerator
TV
Wardrobe
Check Availability

7
Deluxe King Suite With Sofa Bed
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Private bathroom
Refrigerator
Microwave
Private toilet
Check Availability
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Guest Reviews
9.3/10
Great
101 reviews

- Cleanliness9.3
- Amenities9.2
- Location9.3
- Service9.3
Average for similar properties in Cuenca

AI Summary
The service is exceptional with attentive staff. The central location offers easy access to attractions. Guests appreciate the fantastic and delicious breakfast options.

Zhuo188
July 8, 2025
酒店整體環境挺好的。但是房間很小很逼仄,沒有空調,比較冷,住在二樓早晨和晚上有4次試圖去洗澡,但衹有一次有熱水。房間可以説沒有任何隔音,Wifi也沒那麼好用,經常卡頓得斷了重連。
雖然裝修看着不錯吧,但設施體驗並不是很好,就馬馬虎虎吧,整體體驗一般偏差。
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Guest User
July 13, 2025

Dear Mansion Alcazar team!! We want to thank you for the excellent service and kindness during our stay! At the reception and in the restaurant, everyone has been very professional and on top of that, the cuisine was great! Rooms were very clean and cosy! Also a special thanks to Pablo, Veronica and Nina at the reception, and to Paul, Israel and Andres from the restaurant Ysabel, Bruno and kids from Belgium

Guest User
February 29, 2024

Mansión Alcazar es un restaurante estilo francés ubicado en el patio trasero de una hermosa casa colonial del centro histórico de la ciudad. Empecé con dos clásicos: apple martini y gin tonic, los dos de gusto agradable relación % alcohol ☑️ pero prefiero la copa martini clásica y sin hielo adentro. Luego un aperitivo clásico de la Francia de los 80, una taja de hogaza suave y crocante, acompañado de un aderezo de mantequilla clarificada con especias y frutos secos ☑️ De entrada probé la ensalada nicoise, un estupendo clásico francés hecho con lechuga fresca, crocante y seleccionada 👏 atún, una vinagreta similar a la ceasar, pickles, cherrys y zanahoria rallada. Todo en conjunto funciona 👌🏻 De plato principal pedí el salmón, lo sirvieron con una costra de almendras laminadas y chalotas caramelizas, que gol 🔝junto un risotto, de arroz a punto y gusto agradable. Este match de salmón con risotto siempre gana 🙌🏻🙌🏻 lastima que dejaron la piel por abajo del pescado, se ablandó y perdió la magia ✖️y la presentación no me gustó ✖️ Finalmente, en el postre, me decidí por una mousse de chocolate, chocolate pacari semiamargo de sabor intenso servido en copa, recomendado si eres chocolatero como yo 🤎 lo acompañaron con una placa de chocolate blanco, crema de tarro, y cerezas confitadas. La técnica de la mousse perfecta ✔️✔️pero excesivo en cantidad, la crema pasó desapercibido, y la semilla de la cereza casi rompe mi incisivo derecho 😂 En definitiva, la experiencia fue agradable, en promedio bien. Un restaurante de sabores clasicos, nada nuevo, el lugar es perfecto para una cita. Aromas de pan y plantas ✅ calefacción, y música ambiental jazz de saxofón 👍🏻 TOTAL $55,28
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Gloria
April 30, 2025

Hermoso lugar para volver
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Rajesh
April 6, 2025

Great property to stay at Cuenca. Veronica, Nina and all serving staff were just exemplary

JAIME
April 2, 2025

Very impressed by this beautiful hotel and its services. Every little detail was takenint9 account.

Juan andres
March 21, 2025

Muy buen servicio, la habitación impecable
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Carlos
February 28, 2025

outstanding service. Lovely rooms. Delicious breakfast.
Services & Amenities
Most Popular Amenities
Sauna
Spa
Additional charge
Massage room
Private parking
Additional charge
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Business center
Multi-function room
Childcare service
Additional charge
Wi-Fi in public areas
Free

Spa

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Additional charge
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Lockers available
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
VIP check-in service
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Health & Wellness
Spa
Additional charge
Massage room
Sauna
Beauty and makeup
Public Areas
No smoking in public areas
Garden
Smoking area
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Accessibility
Handrails on stairs
Accessible rooms available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2001
- Number of Rooms: 23
A stay at Mansión Alcázar Boutique Hotel places you in the heart of Cuenca, steps from San Cenaculo Church and 4 minutes by foot from Church of Santo Domingo. This spa hotel is 0.2 mi (0.4 km) from San Sebastian Plaza and 0.4 mi (0.6 km) from Convent of the Assumption.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at CASA ALONSO, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Stay in one of 19 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at CASA ALONSO, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Stay in one of 19 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Mansion Alcazar?
The cancellation policy for Mansion Alcazar varies depending on the type of room and booking conditions.What is the cancellation policy for Mansion Alcazar?
What are the check-in and check-out times at Mansion Alcazar?
Standard check-in time at Mansion Alcazar is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Mansion Alcazar?
What amenities and services are available at Mansion Alcazar ?
Mansion Alcazar offer top amenities and services include Shuttle service.What amenities and services are available at Mansion Alcazar ?
Can I bring my pet inside the Mansion Alcazar?
As much as we love pets, unfortunately, we are unable to accommodate them in Mansion Alcazar.Can I bring my pet inside the Mansion Alcazar?
How far is the Mansion Alcazar from the closest airport?
The closest airport is Mariscal Lamar International Airport, and it is about 13 mins from hotel by car (3.7 km).How far is the Mansion Alcazar from the closest airport?
Is airport shuttle service offered by Mansion Alcazar ?
Yes, at Mansion Alcazar, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Mansion Alcazar ?
About This Property
Nearest Airport | Mariscal Lamar International Airport |
---|---|
Distance to Airport | 3.74KM |
Average Price From | PHP11700 |
Hotel Star Rating | 4 |