Hotel Boutique Santa Lucia
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1 night
1 room, 2 adults, 0 children
All properties in Cuenca

Hotel Boutique Santa Lucia

2025 Americas 50 – Cultural Hotels
Planta Baja, Calle: Presidente Borrero, Exterior: 8-44, Cuenca, Azuay, 010150, Ecuador
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Highlights
Ideal location
Delicious breakfast
Free parking
Lots to do
Amenities
Private parkingFree
Airport pick-up
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off
Currency exchange
All amenities
Property Description
A stay at Hotel Boutique Santa Lucia places you in the heart of Cuenca, steps from Calderon Park and 2 minutes by foot from Convent of the Assumption. This family-friendly hotel is 0.2 mi (0.4 km) from Esqueletologia Museum and 0.3 mi (0.5 km) from Museum of the Canari Identity.
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9.0/10
Great
Cleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 74 reviews
Surroundings
Airport: Mariscal Lamar International Airport
(2.5 km)
Landmarks: Old Cathedral of Cuenca
(<100m)
Landmarks: "UNE" Park
(150m)
Landmarks: Plaza Abdon Calderon
(180m)
Landmarks: Calderon Park
(180m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Triple Room
5

Triple Room

1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Towels
Shampoo
Room Details
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Twin Room
10

Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Towels
Private toilet
Conditioner
Room Details
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Single Room
7

Single Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Towels
Shampoo
Room Details
Check Availability
Standard Double Room With Double Bed
18

Standard Double Room With Double Bed

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Towels
Private toilet
Conditioner
Room Details
Check Availability

Guest Reviews

9.0/10
Great
74 reviews
Verified Reviews
  • Cleanliness9.0
  • Amenities9.0
  • Location9.0
  • Service9.0
Average for similar properties in Cuenca
Most Mentioned
AI Summary
Centrally located, the accommodation provides high-end amenities and excellent service. Guests appreciate the delicious breakfast options and the attentive staff. However, some mention noise issues.
X‍i‍a‍o‍Z‍o‍e‍_‍W
April 17, 2023
房間雖然小,但是很好住。 衞生間是乾濕分離的,用起來很方便。有膠囊咖啡機,還有行李架。和歐洲以及北美的酒店一樣,不提供牙具梳子。洗髮水、護髮素、沐浴露、潤膚露、洗手液全套是歐舒丹的。 超出預期的是,有開夜床服務!而且還送了片面膜。拿到那張帶中文的面膜,整個人大震驚😂
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 16, 2025
This lovely hotel surpassed our expectations! Santa Lucia was an elegant, historic property with quiet, comfortable rooms and inviting, exquisite common areas. It was grand without being overly pretentious. The breakfast was wonderful, and hotel staff were eager to please. Sebastian provided helpful guidance and advice on making the most of our visit. We would eagerly stay at this property again.
S‍t‍a‍l‍i‍n
April 28, 2025
Todo excelente
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m‍a‍n‍u‍e‍l
April 27, 2025
Excellent place.
L‍u‍c‍i‍a‍ ‍P
April 11, 2025
Un lugar que me sorprendió … por el buen servicio su decoración esquisita y el buen sabor de su comida … no se puede pedir más … un lugar que tiene que ser visitado cuando uno va a Cuenca …. Único, mi habitación fue fabulosa, moderna e impecable lo que contrasta con la decoración de las otras áreas que se ajustan a la época colonial republicana
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T‍i‍n‍a
April 13, 2025
The property was amazing! And the staff was fantastic! The breakfast in the morning changed daily and was wonderful with a variety of options. There was great attention to detail...I felt like I had walked back in time.
M‍a‍r‍i‍a‍ ‍D‍o‍l‍o‍r‍e‍s
April 6, 2025
Una estancia maravillosa que extraño♥️ Mi experiencia ha sido muy muy satisfactoria, es un Hotel precioso, romántico y muy acogedor, las habitaciones muy limpias, e igual los baños, el personal es muy atento y cariñoso, en todo momento al servicio del cliente para hacer la estancia más agradable. El restaurante es hermoso y acogedor, con velitas, que lo hace muy acogedor, los geles de baño y Body milk son de muy buena calidad, y el desayuno muy completo. Sin lugar a dudas recomiendo este Hotel si van a Cuenca, no podrían encontrar nada mejor. Mi mención especial a las chicas de recepción, y bueno todos en general sois fantásticos.
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Y‍a‍n‍e‍t‍h
March 6, 2025
Me asignaron la habitación 101 que esta junto a la cocina y por el otro lado una zona de almacenaje del hotel, el ruido era terrible! Los empleados hablan fuerte, se rien, escuchan musica, en la cocina dejaron caer cubiertos, no se podía descansar por el ruido.....al salir le dije a la señorita de la recepción y se enojo por comentarle. Por otra parte el servicio del restaurante y la comida fueron excelentes!!!
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Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1856
  • Number of Rooms: 21
A stay at Hotel Boutique Santa Lucia places you in the heart of Cuenca, steps from Calderon Park and 2 minutes by foot from Convent of the Assumption. This family-friendly hotel is 0.2 mi (0.4 km) from Esqueletologia Museum and 0.3 mi (0.5 km) from Museum of the Canari Identity.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Victorian hotel include concierge services, babysitting (surcharge), and a hair salon. Guests can catch a ride on the shuttle (surcharge), which operates within 4 kilometers.

Enjoy Italian cuisine at SANTA LUCIA, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 20 guestrooms featuring espresso makers and LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Hotel Boutique Santa Lucia?

The cancellation policy for Hotel Boutique Santa Lucia varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Boutique Santa Lucia?

Standard check-in time at Hotel Boutique Santa Lucia is 15:00-23:00 and check-out time is 12:00.

What amenities and services are available at Hotel Boutique Santa Lucia ?

Hotel Boutique Santa Lucia offer top amenities and services include Shuttle service.

Can I bring my pet inside the Hotel Boutique Santa Lucia?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Boutique Santa Lucia.

How far is the Hotel Boutique Santa Lucia from the closest airport?

The closest airport is Mariscal Lamar International Airport, and it is about 10 mins from hotel by car (2.5 km).

Is airport shuttle service offered by Hotel Boutique Santa Lucia ?

Yes, at Hotel Boutique Santa Lucia, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportMariscal Lamar International Airport
Distance to Airport2.45KM
Average Price FromUSD131
Hotel Star Rating4