Ockenden Manor Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cuckfield
Ockenden Manor Hotel & Spa
Ockenden Ln, Cuckfield, West Sussex, RH17 5LD, United Kingdom
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Located in Haywards Heath, Ockenden Manor Hotel & Spa is within a 10-minute drive of Nymans and Bolney Estate Winery. This spa hotel is 5.1 mi (8.2 km) from Hickstead All England Jumping Course and 5.4 mi (8.8 km) from Borde Hill Garden.Show More
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Highlights
Free parking
Delicious breakfast
Lots to do
Pets welcomeAmenities
Golf course
Indoor swimming pool
Outdoor swimming pool
Hiking
Sauna
Spa
Massage room
Gym
All Amenities
Property Description
Located in Haywards Heath, Ockenden Manor Hotel & Spa is within a 10-minute drive of Nymans and Bolney Estate Winery. This spa hotel is 5.1 mi (8.2 km) from Hickstead All England Jumping Course and 5.4 mi (8.8 km) from Borde Hill Garden.
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4.2/5
Very GoodCleanliness4.2
Amenities4.2
Location4.2
Service4.2
All 77 Reviews
Surroundings
Airport: Gatwick Airport
(26.7 km)
Train: Three Bridges
(14.5 km)
Train: Crawley Railway Station
(16.6 km)
Landmarks: Artologie
(140m)
Landmarks: Holy Trinity Church, Cuckfield
(200m)
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Rooms
Guest Reviews
Services & Amenities
Policies
12
Feature Double Room
1 King bed
Free Wi-Fi
Non-smoking
Towels
Garden view
Private toilet
Conditioner
Check Availability
5
Feature Suite
1 King bed
Free Wi-Fi
Non-smoking
Towels
Garden view
Private toilet
Conditioner
Check Availability
6
Sussex Room
1 King bed
Free Wi-Fi
Non-smoking
Towels
Garden view
Private toilet
Conditioner
Check Availability
5
Junior Spa Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Towels
Garden view
Private toilet
Check Availability
4
Cosy Room
1 Double bed
Free Wi-Fi
Non-smoking
Towels
Desk
Coffee maker/teapot
Bathrobes
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5
Cuckfield Room
1 King bed
Free Wi-Fi
Non-smoking
Towels
Garden view
Private toilet
Conditioner
Check Availability
Hide Room Types
Guest Reviews
4.2/5
Very Good
77 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Average for similar properties in Cuckfield
AI Summary
Guests praise the immaculate spa facilities, delicious breakfast, and friendly staff. They enjoy the comfortable bedrooms and scenic setting. Some also appreciate the excellent spa facilities and outdoor areas.
siobhan
January 19, 2025
Wonderful Xmas/NY 1nt break
Gorgeous room in the attick with beams, nooks & crannies. My daughter loved it!
The spa is super, just annoying that a very well behaved 12yr old is only allowed to enjoy for 1.5hrs in the afternoon/evening.
andrew
December 23, 2024
Great spa
Angela
November 2, 2024
Lovely hotel and spa
We had an amazing time at Ockenden, our second visit there and we'll definitely come back again! We had an upgrade for my husdand's birthday so the room was amazing and complimentary fizz on arrival as well. Such a lovely place and had a lovely relaxing time in the spa.
Tayla
December 19, 2024
The only critique would be the king bed in Cuckfield / Edward room. It was very hard for us
Guest User
January 6, 2025
Lovely old place in pretty village with modern spa building. Staff were excellent and really friendly. Accommodation is exceptional, beds comfy and everywhere very clean. Food was disappointing though. If we stayed again we’d eat out in one of the excellent pubs nearby. Breakfast was nice but the full English was again a little disappointing. The real sting is the 12% service charge on everything you order. It is optional but it’s there. Shouldn’t be! Yes we had a lovely time, yes it was expensive, the food experience didn’t match the accommodation and staff service. Need to up the game in the kitchen then it’d be worth the 12% tip.
Guest User
January 3, 2025
We recently enjoyed a family stay at Ockenden Manor, and overall, we had a wonderful time. The hotel is charming, the staff were friendly, and our room was comfortable, offering a great base to explore the surrounding area. The location and atmosphere are perfect for a family getaway, and we appreciated the family-friendly touches. However, we did have some feedback regarding two aspects of our stay. First, while Ockenden Manor is marketed as being dog-friendly, we were disappointed to discover that our dog wasn't allowed to join us in the dining room. This was a bit of a letdown, as we had expected to be able to include our furry friend during breakfast and dinner, especially given the hotel's dog-friendly positioning. It would be great if clearer guidelines could be communicated to avoid any confusion for other pet owners in the future. The second area for improvement was the spa. Although the facilities are nice, we found the experience to be far from relaxing. It seems the hotel has sold an excessive number of memberships to locals, which made the spa feel more like a busy leisure centre than a tranquil retreat. There were long queues for the only two showers available, and we couldn't even find a free locker to store our belongings. Unfortunately, this aspect of our stay was a bit stressful rather than serene, and we would recommend reconsidering the membership policies to preserve the calming atmosphere that one expects from a spa. In summary, our stay at Ockenden Manor was enjoyable, but these two factors did impact our experience. With a few adjustments, particularly in terms of its pet policy and the spa environment, this could be an excellent family destination.
Guest User
December 20, 2024
Lovely hotel , very attentive staff . We celebrated our wedding anniversary , complimentary glasses of champagne was a lovely gesture . Beautifully decorated and lovely to vist at Christmas time . Very good food , excellent cooked breakfast Good spa facilities, robes and flip flops provided
Glenn
September 16, 2024
Dinner was lovely, great wine choices, super to see a large selection of local wines. Spa pools areas wonderful.
Shower in our room (Lily) was rubbish, water not hot enough, glass door didn’t open and water pressure not good. Pillows very disappointing, so flat and uncomfortable, couldn’t see any extra in room.
Services & Amenities
Most popular business facilities
Golf course
Off-site
Indoor swimming pool
Outdoor swimming pool
Hiking
Sauna
Spa
Massage room
Gym
Private Parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Multi-function room
Front Desk Services
Luggage storage
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
French
Hungarian
Romanian
Spanish
Food & Drink
Bar
Room service
Public Areas
No smoking in public areas
Garden
Health & Wellness
Golf course
Off-site
Gym
Massage room
Sauna
Spa
Hiking
Beauty and makeup
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Children's meals available
Safety & Security
First aid kit
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental, Full English/Irish, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 28
Located in Haywards Heath, Ockenden Manor Hotel & Spa is within a 10-minute drive of Nymans and Bolney Estate Winery. This spa hotel is 5.1 mi (8.2 km) from Hickstead All England Jumping Course and 5.4 mi (8.8 km) from Borde Hill Garden.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.