Pettifers Freehouse Hotel

Centrally located in the Cotswolds, the accommodation provides easy access to attractions and local amenities. Guests appreciate the friendly staff, delicious breakfast, exceptional cleanliness, and spacious, comfortable rooms.

I booked the Pettifers for a birthday treat for my wife and to our amazement we didn't realise how lovely the the hotel is it's perfect for a relaxing weekend break .I booked a Classic double bed and breakfast for 1 night We arrived around 1600 and entered in the Reception area and was great with a welcoming smile by the Receptionist. Given the key to the room which was a good size a nice big comfortable bed the room was nice and warm and clean but the bathroom was a bit dated with Bath & Overhead Shower. Nice big bath towels.. We had plenty of Tea and Coffee in the room .I had booked a Table in the restaurant Of wich is Indian themed. And a very good food selection on the menu but with the added selection of burgers plus chicken wings and other dishes The Waitress and waiters were very Cheerful and knowledgeable as with the bar staff All in.all we had a Very nice break and overwhelmed by the Reception we received. The Pettifers hotel come very recommended Thank you all for a wonderful & relaxing time

Disappointing stay. Pros: The owners (I think) were very friendly and attentive. Cons: Other staff members were not helpful. One of them stank of alcohol at 9am when we came for breakfast. When asked for a high chair this staff member came back with one that was covered in grime and dirt, without any awareness of its state (we were the only guests with a baby so no idea how long it had festered in that condition). The breakfast on a weekend is advertised as a widely varying buffet between 8-10am. We arrived at 9 to see that it was barely stocked. A few cold sausages, bacon and some cold scrambled eggs... We were left looking for staff to ask where the rest was, could we get butter or condiments, etc. Nothing was ready - apparently they were understaffed that weekend. Half an hour would elapse before we got to sit down and eat the cold food. Even the coffee was a pot of instant because no one could work the real coffee machine! The building and rooms require a lot of modernisation, but our rating doesn't relate to this. Our rating of the condition/cleanliness relates to the torn lino bathroom floor, the cracked bathtub(!), hairs in the bed, and the cobwebs on the bathroom ceiling! I'm not sure what the normal price is for hotels in this area, I realise there isn't much choice, but we felt that it was overpriced for the stay and experience we had. We won't be coming back...