Holiday Inn Express & Suites Charleston NW - Cross Lanes
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Holiday Inn Express & Suites Charleston NW - Cross Lanes
410 New Goff Mountain Rd, Cross Lanes, West Virginia, 25313, United States
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Highlights
Free parking
Delicious breakfast
Sparkling clean
Ideal location
Lots to doAmenities
Public parkingFree
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areasFree
Conference room
Multi-function room
Business center
All amenities
Property Description
Welcome to the Holiday Inn Express and Suites Charleston NW, located in the heart of Cross Lanes, WV moments off of interstate 64 conveniently centered between Charleston & Huntington. We offer a perfect mix for both the business & leisure traveler. For corporate guest, we are in close proximity to the Toyota Manufacturing Plant, TransCanada Pipeline, CGI Group Inc, American Electric Power, Dow Chemical, Bayer & many other large companies. We are also a great overnight accommodation for any traveler in the health care field; Located within 10 miles from CAMC Memorial, CAMC General, Thomas Memorial Hospital, CAMC Woman’s and Children, St. Francis Hospital & other CAMC locations. Leisure travelers, look no further! The Holiday Inn is located seconds from the Mardi Gras Casino, Shawnee sports complex, and located near several must-see attractions in Charleston including the Culture Center, WV State Museum, WV Veterans Memorial, State Capitol, Clay Center and Kanawha State Forest.
If you enjoy sporting events, concerts or visiting family at one of the several Universities nearby, we are a perfect hotel for you. We are located moments from West Virginia State University and near Charleston University and Marshal University. Our hotel is located near the brand-new Shawnee Sport Complex in Dunbar, West Virginia and Appalachian Power baseball stadium. For concerts we are located near 4 venues: Civic Center, Big Sandy Area, Live on Levy & Clay Center.
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8.9/10
Cleanliness8.9
Amenities8.9
Location8.9
Service8.9
All 96 reviews
Surroundings
Airport: Yeager Airport
(25.8 km)
Train: Charleston WV
(19.5 km)
Landmarks: Cross Lanes Baptist Church
(1.4 km)
Landmarks: Lowe's Garden Center
(1.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Room, 2 Queen Beds
2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
15
2 Queen Bed Suite
2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
10
Standard Room
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
12
Suite With 1 King Bed-Communications Accessible
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
11
King Suite With Mobility Accessible Tub
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
7
Standard King Room
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
8
Standard King Room With Mobility Accessible Tub
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
9
Standard King Room With Mobility Accessible Roll-in Shower
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
13
King Suite With Sofa Bed
1 King bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
8
Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
Hide Room Types
Guest Reviews
8.9/10
Very Good
96 reviews
- Cleanliness8.9
- Amenities8.9
- Location8.9
- Service8.9
Average for similar properties in Cross Lanes
Review summary
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Overall Performance: Numerous users repeatedly use 'Exceptional' to describe the hotel, indicating that it has significant positive advantages in various aspects such as overall experience.
泰莉
May 28, 2023
中規中矩的飯店
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74624615
October 24, 2025
It was a nice hotel but I was shocked there were no charging ports at all in the room. At that price you expect them. The breakfast was awesome!!
Amy
August 25, 2025
Not the best; not the worst
The staff was great. Breakfast was wonderful. The hotel room door would stick and had to be slammed to close. Then there was a 1-2” gap, where the hallway could be seen. The shower wall’s tile had black mildew in the grout, and the grout in the tile floor was dirty with white powder in spots. The biggest concern was the stress fractures in the toilet bowl. We were afraid it was going to break while being used. I would suggest better water pressure with the shower head and raising the shower head. It’s not high enough for anyone over 5’8. A nice hand-held might be better.
The beds were hard, but clean. The toom was very clean. The a/c worked wonderfully and wasn’t loud and annoying. Unfortunately, I didn’t sleep well, because everytime someone had to slam their door, which I’m assuming would stick like ours did, I would wake up. I loved the design of the lobby and table area. One last thing, the 3rd floor hallway was stiflingly humid. It was horrible, but it smelled clean. It wasn’t the best Holiday Inn I’ve been to, but it wasn’t the worst either. I’d stay here again in a pinch.
Sue
July 17, 2025
Our room was fine - glad for a fridge and microwave, clean, and the beds were fairly comfortable. We enjoyed the drinks station and the breakfast was above average. The motel was surrounded by industry.
Nakeisha
July 11, 2025
The staff were friendly and very helpful. Their attitude went a long way in making us feel comfortable
Sandra
July 8, 2025
From check in to check out, the staff were great! Quiet, we had the pool all to ourselves, extremely comfortable beds ( btw, what's the name of the mattress) and very spacous rooms. Let me not forget the amazing FREE breakfast buffet! Kept me full my entire 5 and a half hour ride home. Great job!
Guest User
June 23, 2025
Great hotel for an overnight stay while driving through. Rooms were clean. Staff were friendly. Hotel was right off the highway and kind of secluded. Has a pool but we did not use it. Breakfast wasn’t bad for a free conventional breakfast. Overall, very happy with our quick overnight stay.
Shannon
June 9, 2025
Our room had tons of mold along the tub, shattered bathroom mirror, dust that I could write my name in and the air conditioner was broken.
Services & Amenities
Most popular amenities
Public parking
Free
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areas
Free
Conference room
Additional charge
Multi-function room
Business center
Fax/copying service
Gym
Conference room
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front desk services
24-hour front desk
Safe at front desk
Wake-up call
Languages spoken
English
Food & drink
Lobby bar
Health & wellness
Gym
Public areas
No smoking in public areas
ATM
Elevator
Vending machines
Cleaning services
Clothes dryer
Laundry service (on-site)
Additional charge
Business services
Postal service
Multi-function room
Conference room
Additional charge
Fax/copying service
Business center
Wedding service
Accessibility
Assistive listening devices
Braille signs
Stair-free main entrance
Safety & security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$250.00 (approx. MXN4,574.66) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Opened: 2013
- Number of Rooms: 100
Phone:+1-304-7695818
Email:davidwiss.holidayinnexpress@gmail.com
Welcome to the Holiday Inn Express and Suites Charleston NW, located in the heart of Cross Lanes, WV moments off of interstate 64 conveniently centered between Charleston & Huntington. We offer a perfect mix for both the business & leisure traveler. For corporate guest, we are in close proximity to the Toyota Manufacturing Plant, TransCanada Pipeline, CGI Group Inc, American Electric Power, Dow Chemical, Bayer & many other large companies. We are also a great overnight accommodation for any traveler in the health care field; Located within 10 miles from CAMC Memorial, CAMC General, Thomas Memorial Hospital, CAMC Woman’s and Children, St. Francis Hospital & other CAMC locations. Leisure travelers, look no further! The Holiday Inn is located seconds from the Mardi Gras Casino, Shawnee sports complex, and located near several must-see attractions in Charleston including the Culture Center, WV State Museum, WV Veterans Memorial, State Capitol, Clay Center and Kanawha State Forest.
If you enjoy sporting events, concerts or visiting family at one of the several Universities nearby, we are a perfect hotel for you. We are located moments from West Virginia State University and near Charleston University and Marshal University. Our hotel is located near the brand-new Shawnee Sport Complex in Dunbar, West Virginia and Appalachian Power baseball stadium. For concerts we are located near 4 venues: Civic Center, Big Sandy Area, Live on Levy & Clay Center.
Frequently Asked Questions
What’s the cancellation policy at Holiday Inn Express & Suites Charleston NW - Cross Lanes?
The cancellation policy at Holiday Inn Express & Suites Charleston NW - Cross Lanes depends on your room type and booking terms.What’s the cancellation policy at Holiday Inn Express & Suites Charleston NW - Cross Lanes?
What are the check-in and check-out times at Holiday Inn Express & Suites Charleston NW - Cross Lanes?
Check-in at Holiday Inn Express & Suites Charleston NW - Cross Lanes starts from 15:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at Holiday Inn Express & Suites Charleston NW - Cross Lanes?
Are pets allowed at Holiday Inn Express & Suites Charleston NW - Cross Lanes?
No, pets are not allowed at Holiday Inn Express & Suites Charleston NW - Cross Lanes.Are pets allowed at Holiday Inn Express & Suites Charleston NW - Cross Lanes?
How do I get to Holiday Inn Express & Suites Charleston NW - Cross Lanes from the nearest airport?
The nearest airport is Yeager Airport, located about about 20 mins from hotel by car (25.8 km) away.How do I get to Holiday Inn Express & Suites Charleston NW - Cross Lanes from the nearest airport?
About This Property
| Nearest Airport | Yeager Airport |
|---|---|
| Distance to Airport | 25.83KM |
| Nearest Train Station | Charleston WV |
| Distance to Train Station | 19.51KM |
| Average Price From | MXN2809 |
| Hotel Star Rating | 2 |