Cricklade House Hotel, Sure Hotel Collection by Best Western

Great location, great facilities, good food, friendly staff and nice setting. I would recommend this hotel to friends and family.

The view and scenery of the hotel is excellent , is quiet and peaceful and food is very good too. Although the choice of buffet breakfast is limited. The swimming pool provides warm water and also have sauna and steam bath

Mixed bag for us on this hotel. Has a great deal of potential but just missing the mark. Room was lovely, spacious and a great view. Housekeeping poor, I spilled a drink on the sheets but they were not changed. Very poor! Bar, amazing cocktails. Very moorish! Food, good effort but missed the mark, for a hotel with this potential it should have better food. Things on the menu that are not available. Same soup over numerous nights. Presentation poor. Breakfast, brags about quality of ingredients but cooked breakfast was very cold. Not a great choice. Staff, in the main VERY good, especially Morgan, our waiter, very professional and when training someone was gentle to show things. Reception staff on our arrival were lovely but afternoon team were disappointing. I took some towels to be exchanged and got a very sarcastic response that they would now have to put them in the towel bin in the spa, quite rude actually. Think it would be good if they did not have someone working on a computer in reception as numerous customers asked for help and got snapped at and told to go to the other team members (afternoon) Overall we would stay again but eat out. Like I said has so much potential. Currently staying in a holiday inn tonight and standard is higher so goes to show a little effort goes a long way. Feel for the staff as they work very hard but obviously the budget has been cut back so budget it’s very much a budget hotel

Was coming to Cricklade to visit relatives needed somewhere to stay for a couple of nights came across this hotel set back on top of a hill beautiful views we booked a room outside it had a kitchenette it was spotless the bed was comfy the housekeeping staff were lovely and so friendly and so acknowledgeable about the hotel and area .we didn’t eat at the hotel as we were going out to visit relatives so going out to eat so I can’t comment on food drinks were a bit expensive but it’s hotel that’s what you’d expect we were sorry to leave , but we shall definitely be coming back very friendly staff makes you feel welcome they are a credit to the hotel .

What a gem of a hotel set in beautiful grounds in the Cotswolds On arrival staff were welcoming and friendly we had a lovely room in the courtyard lovely decoration comfortable bed nice bathroom tea making facility and large flat screen tv Nice bar area and conservatory good swimming pool sauna and steam room Breakfast was excellent All staff we met were friendly and professional We had a lovely stay and will definitely be returning