Guest User
August 15, 2022
The Holiday Inn Express at Crestwood provided my daughter and me a place to stay outside of Chicago. The rate was great and the staff at the desk/check-in were personable and very helpful. They accommodated a request to give a room key to my daughter who was arriving in the wee hours of the morning. When she arrived she was warmly welcomed and given the key without a hassle. The hotel itself is kind of dated and a little sad. For example, the bathroom door didn't shut; a lamp was without a lightbulb; and the towels were a bit on the skimpy side. But overall, it did the job and the people helped increase the overall rating of my stay.