Guest User
March 21, 2024
Dated, but clean room. Check in was seamless and polite. I was assigned 2 rooms: a suite in a different building that I could have for 5 of 7 nights since it was pre-booked on my last night. The last 2 nights were spent in a queen room in the main building. This was expected and I appreciated being accommodated in a better room for the first part of my stay. The suite was spacious, quiet, and new. It was very clean and was handy to have a stove/oven, 2 TVs and a separate bedroom. The issues were with the switch-over and the 2nd room in the main building. First, when I was making the switch from one room to the other, the girl at the front desk was rude with me and then angry at her co-workers for making accommodations for me without her knowledge. The other girl who helped me (young/coloured hair) was excellent and dealt with the issue politely and with grace even though her co-worker was less than graceful. The only issue with the room in the main building was that it was pretty loud. The hotel was nice enough to provide ear plugs (see picture) with the room. That should have been a clue! I would stay here again but I would book a room that isn't facing the main road if in the main building. I would definitely book a suite in the other building, away from the traffic and the patrons from the pub.