Little Foxes Hotel & Gatwick Airport Parking

Didn’t enjoy my stay! The tv didn’t work properly and the shower was too cold! Was a struggle to get hot water

I had an extremely disturbing experience during my stay at Little Foxes Hotel. A shocking incident occurred when a staff member, Abdul Basit, aggressively confronted a guest simply for walking near the hotel's back garden. The guest apologized, explaining that he was unaware of any restrictions, especially as there were no signs indicating restricted access. However, rather than resolving the matter calmly, the staff member became visibly angry, approached the guest in an aggressive manner, and attempted to physically attack him. Fortunately, other staff members intervened to protect the guest. This alarming incident unfolded in front of other guests and families with young children, causing significant distress. Two families left the hotel immediately due to safety concerns, while another took protective measures for their young children, who had been sitting nearby. Throughout the ordeal, Abdul Basit continued to act in a threatening manner, attempting to advance toward the guest while using profanities—even in the presence of young children. Concerned for our own safety, we made the difficult decision to leave the hotel as well. It is deeply concerning that Little Foxes Hotel employs staff whose behavior puts guests at risk. I sincerely hope that management takes this matter seriously and implements appropriate action to ensure the safety and well-being of future visitors. Based on this experience, I would not recommend this hotel to anyone. There are plenty of other well-regarded hotels in Crawley that provide a safe and comfortable stay, especially for those traveling or leaving their car before heading on holiday