El Cid la Ceiba Beach

This hotel has a lot of potential, but it needs some tweaking. The biggest issue I had was the buffet. Since most things were uncovered the food was covered with flies. I heard someone complain and although they did cover some food up, the majority is still uncovered. I saw birds sitting on the food in the morning pecking away. If you want clean food, I suggest you get there early. Some of the food will sit there for hours and not be changed. Guests have different statuses so if someone comes with a different band, then you at a higher status they will get served first at the bar. That’s very unfair to the bartender because most people did not tip because they were ignored. Some of these reviews stage that you can just ask for food if you don’t like what’s on the buffet we’re just no longer a case . Some of the staff can have a bad attitude, including some of the bartenders and the towel lady. I really appreciated our server Oscar. He always had a friendly smile. I enjoyed the nightly entertainment and bingo sessions during the day. The hotel is a little dated and they’re trying to hide it with bad paint jobs. They charge you $40 for last room keys and towels, and they actually went out of towels. I think as bad as probably badly managed, judging by a bad attitude on some of the employees and poor upkeep. The front desk staff was very nice.

El Cid was amazing! I went here for a week with my family and a couple friends and Ari with his Mayan Lamborghini and Rodger (the activities director) made a very relaxing and laughter filled vacation!!