Sunscape Sabor Cozumel
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1 room, 2 adults, 0 children
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Sunscape Sabor Cozumel
Carretera Costera Sur Km 12.9, Cozumel, Quintana Roo, 77600, Mexico
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Amenities
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Spa
Massage room
Gym
Public parkingFree
All amenities
Property Description
Located in Cozumel, Sunscape Sabor Cozumel - All Inclusive is by the sea, a 4-minute walk from Paradise Beach and 13 minutes by foot from Mr. Sancho's Beach Club. This all-inclusive property is 0.7 mi (1.2 km) from Playa Mia Grand Beach and Water Park and 2.6 mi (4.2 km) from San Francisco Beach.
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7.0/10
Cleanliness7.0
Amenities7.0
Location7.0
Service7.0
All 101 reviews
Surroundings
Airport: Cozumel International Airport
(15.9 km)
Landmarks: Dive House
(240m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Deluxe Ocean View Double
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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5
Deluxe Tropical View Double
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

5
Deluxe King Room With Ocean View
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

8
Deluxe Ocean Front Double
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

6
Deluxe King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

5
Deluxe Two Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

3
Deluxe Tropical View King
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
7.0/10
101 reviews

- Cleanliness7.0
- Amenities7.0
- Location7.0
- Service7.0
Average for similar properties in Cozumel

AI Summary
The staff's exceptional friendliness and professionalism impressed guests. They valued the spacious, comfortable rooms and convenient location near amenities and ocean views.

Milca Dgue
January 22, 2024
Excellent place, maybe there is a little variety in the food but what they have is still very delicious
Original TextTranslation provided by Google

Guest User
July 17, 2025

Excelente la atención a mi hijo por parte de la gente de servicio en restaurante y piscina siempre muy atentos y serviciales
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Guest User
June 20, 2025

Sunscape Bonjour, nous avons séjourné à l’hôtel du 21 mars au 4 avril 2025. Nous avons apprécié bien des points : - La gentillesse du personnel - La Végétation mature - La propreté des lieux - Hôtel non fumeur (malgré une fumeuse et un vapoteur au bar de la plage) - Le Gym - La disponibilité des chaises (autant à la piscine qu’à la plage) - Les serviettes de plage nombreuses - Etc. Par contre, nous avons trouvé très redonnant le menu à la carte du midi et de la soirée. En moins d’une semaine de notre séjour, le menu à la carte [casse-croûte pour nous], nous étions saturés. Heureusement, Ciro, Ricardo et Freddy ont pu (eux en autre) ont pu nous offrir de la nouveauté pour la suite et la fin de nos deux semaines au Sunscape, côté restaurent et menu. Avec M. Ruben du Secret, nous avons pu prendre le repas du soir à cet hôtel. Ce geste fut fort apprécié. Le personnel était extraordinaire : Ciro, Ricardo & Freddy, ainsi que Leilany, Reyes, Antonio, Carolina, Raoul, Milagros, René, Angel,… merci pour leur gentillesse et leur générosité… leur humour et leur sourire. Au plaisir de vous revoir! Louis & Nicole Québec, Canada
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Rodney B
May 6, 2025

Dec 2023 for 8 nights Check in was not informative. TV in room supposed to have daily activities/restaurant schedules, not helpful. Hotel has a phone app that does not communicate with user. I could get restaurant hours but no housekeeping help/roomservice/minibar refill/maintenance calls. Turns out, no room service, mini bar only filled up on arrival. I did request a ground floor room, and got 3012, building on walkway on the beach. One day, after room cleaner finished, A/C unit started dripping lots of water.......phone in room did not work to call desk, that day, had to walk up to front desk to report a/c....Maintenance guy came in when I was gone, and was in and out in 20 minutes, a/c worked better than it had when I checked in.. Morning buffet was mediocre....no Mexican pastries I have had at 20+ resort stays in the past. No information given about dining at the other 2 properties on the site. Hotel website shows inroom coffee maker, non present. All service staff are great, and helpful. Restraunt hosts, servers, bartenders were all great, and very hospitible, helpful. I have stayed at a couple of Secret's resorts, and a couple of Dreams resorts, and this brand did not live up to either of the others reputations. I worked for Hyatt Hotels, out of college in 1979-81, and this place is definitely not up to the standards we had back then. And now, summer of 2025, pricing for this property, on Cheap Caribean, Apple Vacations, and Travelocity, all show it is now priced $200-500 more per person for a week than either Dreams, or Secrets. By reading recent reviews, they certainly do not deserve that much of a bump in admission fees......Don't go here, not worth your time or money

Guest User
May 17, 2025

Having come to cozumel for over 20 years sometimes twice a year we regretfully tried a new place. The worst experience ever, the staff what staff they had were rude like they were doing us a favor. The Restuarant which has specific hours never had food that was on the menu you could get a chicken salad with one cube of chicken… no towels in our room, pillows did not have pillow cases on them and oh the list goes on… No service at the beach and the drinks which you had to go to one specific bar were the worst… The web site said top shelf a total lie unless you want to upgrade to the hotel next door which belongs to the same group at which they tried to sell us a 69000.00 time share. Disgusting!!!!! To say the least. We were forced to pay 80.00 in cabs to go eat in town every night as the food was so bad. Anyone who stays here it’s at your own risk !!!!! They are full of it and oh no smoking anywhere, So one can’t relax with a cigar and a drink. I can go on and on for a lot longer This was disgusting and very disappointing

Guest User
May 12, 2025

This is our 2nd stay and we won’t be going back. The good…. The staff are friendly and willing to help. Oceanfront views are fabulous. The bad…. Only 2 restaurants and not both are always open. The menu doesn’t change it’s the same food everyday. After day 4 we started getting taxis to in town for food. ZERO PERKS FOR Hyatt Status.

Guest User
May 10, 2025

El hotel esta en muy buenas condiciones y es agradable la estadía ahí pero lo que llega arruinar es el servicio de alimentas. si bien los alimentos son muy ricos y de buena calidad al solo tener un restaurante abierto es muy tardado y en una ocasión en el desayuno se acabo el bufet y tardaron 40 min en volver a surtir. Nunca hubo un área de snacks y el único lugar donde nos dijeron que puede haber nos dijeron que no tenia instrucción de preparar nada. Es muy importante que mejoren eso por que a pesar de ser un hotel muy agradable la estancia puede ser mala por el servicio de sus restauraste. Bruno fue quien nos hizo una estancia mucho mas agradable al organizarnos partidos de voly y actividades durante estos días.
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Guest User
May 7, 2025

El hotel esta un poco descuidado, la atención en los restaurantes es descuidada, la televisión es de principios de siglo, el check in es una tortura , el menú es limitado y lo mejor, es la playa. Recomiendo mejor se hospeden en el Dreams, al lado.
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Spa
Additional charge
Massage room
Gym
Public parking
Free
24-hour front desk
Luggage storage
Bar
Nightclub
Library
Table tennis room
Karaoke
Taxi booking service
Car rentals
Currency exchange
Conference room
Additional charge
Multi-function room
Kids' club
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas

Outdoor swimming pool

Private beach area

Spa

Gym

Bar

Table tennis room

Conference room

Kids' club
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Car rentals
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Spanish
Food & Drink
Snack bar
Bar
Room service
Health & Wellness
Spa
Additional charge
Table tennis room
Diving
Hair and beauty salon
Gym
Massage room
Kayaking
Parasailing
Snorkeling
Activities
Karaoke
Eco tours
Off-site
Private beach area
Gaming area
Fishing
Off-site
Nightclub
Public Areas
BBQ
Gift shop
Shopping mall
No smoking in public areas
Smoking area
Garden
ATM
Elevator
Library
Cleaning Services
Dry cleaning
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Facilities for Children
Childcare service
Additional charge
Children's meals available
Kids' club
Business Services
Multi-function room
Wedding service
Conference room
Additional charge
Accessibility
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1996
- Number of Rooms: 205
Located in Cozumel, Sunscape Sabor Cozumel - All Inclusive is by the sea, a 4-minute walk from Paradise Beach and 13 minutes by foot from Mr. Sancho's Beach Club. This all-inclusive property is 0.7 mi (1.2 km) from Playa Mia Grand Beach and Water Park and 2.6 mi (4.2 km) from San Francisco Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at Sunny Side Grill, one of the property's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 128 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at Sunny Side Grill, one of the property's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 128 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Frequently Asked Questions
What is the cancellation policy for Sunscape Sabor Cozumel?
The cancellation policy for Sunscape Sabor Cozumel varies depending on the type of room and booking conditions.What is the cancellation policy for Sunscape Sabor Cozumel?
What are the check-in and check-out times at Sunscape Sabor Cozumel?
Standard check-in time at Sunscape Sabor Cozumel is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Sunscape Sabor Cozumel?
Can I bring my pet inside the Sunscape Sabor Cozumel?
As much as we love pets, unfortunately, we are unable to accommodate them in Sunscape Sabor Cozumel.Can I bring my pet inside the Sunscape Sabor Cozumel?
How far is the Sunscape Sabor Cozumel from the closest airport?
The closest airport is Cozumel International Airport, and it is about 24 mins from hotel by car (15.9 km).How far is the Sunscape Sabor Cozumel from the closest airport?
About This Property
Nearest Airport | Cozumel International Airport |
---|---|
Distance to Airport | 15.85KM |
Hotel Star Rating | 3 |