Luna Azul by Uvas

This was our best hotel in Mexico (quality in general and service are two things that are very difficult to find), but still way below acceptable Western standards and decent satisfaction levels. The rooms were nice and the overall place gives off calm vibes; however, we had various issues. Staff was partly unhelpful: we asked them help with a call, nada; breakfast was ridiculous, staff was late in preparing it and in general it was of very small quantity (1/2 things; no choice at all) and very poor quality. Hot water was an issue, we almost never had it in the shower; luckily our room was quite silent but others weren’t, and even the staff did not mind making noise when guests wanted to sleep. The swimming pool was always dirty, never saw anyone taking a dip. In general, it had the potential to be a nice decent hotel, but staff did not care nor there was any decent maintenance performed. We stayed two nights, more than enough.

Great stay!

The room was clean and comfortable! The bed was clean and comfortable for sleeping. There was AC. The bathrooms were nice and they provide clean towels. The balcony for my room with hammock/swings was perfect for relaxing! The pool is clean and the breakfast was great. The staff is very helpful! The hotel is located about a 7 minute walk to the beach and cruise port area if you want tourist type things, but it is far away enough that you weren’t in the middle of chaos. There is a grocery store, a perfect coffee shop (Cafe De Isla), and some really great restaurants within like 4 minutes. I will definitely be back to stay at Luna Azul!