Glasson LakeHouse

Following some great reviews from our friends we booked 2 rooms in the hotel. One for my partner, my baby and I and the second room for my sister (single occupancy) each room costing €390. On check in the receptionist told us the restaurant was fully booked (from 7 to 9pm) and that we would have to check with the waitress was there availability. I did and booked a table for 7.30pm. Our room was facing the carpark, double room, small, nothing fancy about the room for the money. My sister got a room, pool facing, (it was a spacious family room). We ordered chicken wings and a bruschetta to the room, which was OK. We went to the spa, there was only one therapist working so we could not get our treatments at the same time. The therapist was very friendly and the treatments were lovely. There is no thermal area in the spa, just a relaxtion room. We ate in Bonnie's restaurant and the food here was very good but expensive. However the restaurant was not busy at all, only 4 tables in use while we were there. It was like the receptionist was trying to sell it to us. That night there was a wedding on in the hotel and the noise was very loud, my sister could not sleep with it. Early in the morning the staff were gathering to start work outside her door so woke her early too. The noise wasn't as bad our side of the hotel but we did awake early to the lawnmower. Next day my partner used the pool which he said was lovely but there are no changing rooms, so you need to leave the room in your robe and walk through the hotel to the pool and back. Breakfast was ok, nothing too fancy. My sister complained about the noise and they complemented her with the room service. We are very underwhelmed about the whole experience, it's not good enough spending €390 on a room and to not get a decent night's sleep, poor planning on the receptionist side. They had a wedding again the next day. To us their priority is weddings.

There's so much for families to do here from the Heated Swimming Pool to the Golf Course to the Playground and exploring the locality. Tania from the marketing team did a Super Job making us feel welcome. There's a great buzz around the Hotel always in the Summer.

Stayed for one night and so relaxed coming away . Staff so friendly and welcoming rooms really comfortable. We will definitely be back again .