Fairfield Inn & Suites Omaha East/Council Bluffs, IA

Okay - first I want to say that the staff was extremely kind and friendly. The same lady was at the desk every day and always made sure to say hi and talk to our kids, which is the quickest way to my heart. This was an average hotel stay, and I probably wouldn't pick it again. The room was small, which was difficult with our two children. We stayed for three nights, and we never got housekeeping, even though we were told they come every other day. We NEEDED housekeeping, our trash was overflowing, we ran out of towels, and with little kids there were crumbs and spills on the bed and carpet. This made our stay less enjoyable. The beds were not very comfortable, and there were some spots that needed updating/and better cleaning. Water pressure in the shower was good, out tubs drain plug didn't work so that made it difficult to bathe our kids. The breakfast was...not good. The bacon was like thin paper with bacon seasoning, the eggs looked a little off, and on our last day they were out of oatmeal, breakfast sandwiches, and regular waffle mix. It was very close to Omaha, and very close to several chain restaurants.

Everything was great

Close to I80

It is a little older with some upgrades. Everything was very clean and quiet. Breakfast was great. Staff was amazing! Only thing was the outlet in the bathroom wouldnt hold my hair dryer in and kind of wiggled around. I forgot to tell staff it might need to be checked but....I would stay again.

Staff at the front desk were very friendly. Room was spacious and clean. Bed was comfortable. You cannot help but notice the hotel is older and starting to show its age. Decor in hallway, bathroom in room and elevator could all do with a face lift. We stayed there for one night on our travels and I would stay there again. Restaurants that were walking distance were an added bonus.

Everything