The Westin South Coast Plaza, Costa Mesa Guest Reviews
4.5/5
Great
49 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(49)
Positive reviews(46)
Reviews with photos/video(7)
Awesome stay(8)
Friendly staff(8)
Convenient for shopping(8)
Clean and tidy(6)
Near shopping area(5)
Negative reviews(3)
Guest User
Traditional King Room
Stayed in Oct 2024
Family
15 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The major advantage of this hotel is the location. You can walk through a walkway to the mall (South Coast Plaza). Very convenient. The facility is standard Westin without much surprises.
Negar
Traditional Two Queen Room
Stayed in Jan 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 10, 2025
The hotel has a wonderful atmosphere, excellent service, and a great location.
Guest User
Traditional King Room
Stayed in Sep 2024
Business travelers
18 review
4.7/5
Amazing
Posted on Nov 15, 2024
my company will stay in this hotel on every travel, good experience and will continue to stay.
good service and response from front desk.
GreeneKelly
Traditional Two Queen Room
Stayed in Aug 2024
Family
5 review
4.2/5
Very Good
Posted on Sep 29, 2024
We really liked our stay at the Westin. It’s very clean & the rooms are as well. The beds were comfortable and so were the linens and pillows. The restaurant/bar area is great with the outdoor waterfall & food was really delicious. We will stay there again!
Guest User
Traditional Two Queen Room
Stayed in Jun 2024
Family
18 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Everyone was helpful and reasonable. Can't ask for more.
Yujinxiang yang
Traditional King Room
Stayed in Jul 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Aug 31, 2023
Good hotel and location is great.
Grace2000
Traditional Two Queen Room
Stayed in Oct 2023
Couples
2 review
3.2/5
Posted on Jan 13, 2024
a lot of extra fee
Eugene20
Traditional King Room
Stayed in Mar 2022
Family
11 review
4.5/5
Great
Posted on Jul 7, 2022
Hotel located across from the mall. Room was nice with pull out sofa
Guest User
Traditional King Room
Stayed in Apr 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 15, 2022
The service was really good and attentive.
Lamaxixihaha
Traditional Two Queen Room
Stayed in Jan 2025
Family
40 review
5.0/5
Outstanding
Posted on Feb 5, 2025
We originally planned to stay for three days, but later added an extra day. There seemed to be a parade in Los Angeles these days, and there were many police cars parked in front of the hotel, so we felt very safe.
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Guest User
Traditional King Room
Stayed in Jun 2024
Family
12 review
3.7/5
Posted on Jul 9, 2024
Let me start with the hotel's advantages: Great location! Just opposite the South Coast Shopping Center, it's super convenient for eating and shopping, and it's perfect for jet lag in the US.
Disadvantages: The hotel randomly charged my bank card, sometimes for deposit, sometimes for self-parking fee (as a tourist I didn't drive), I checked out today but saw another $135 deduction from my bank card tonight. Fortunately, I was careful to check the details with the front desk before checking out and kept the balance. Dear friends, please remember to go to the front desk to get the bill when checking out, don't express check out.
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Baige
Traditional Two Queen Room
Stayed in Jul 2024
Family
14 review
2.7/5
Posted on Aug 28, 2024
The environment is poor, the hygiene is also average, the windows are dirty, the city view room is not worth it, the elevator has problems every day
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Ningning
King Room with Park View
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Facilities: Good
Sanitation: Good
Environment: Good
Service: Very good
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Guest User
Traditional King Room
Stayed in Dec 2023
Solo travelers
37 review
5.0/5
Outstanding
Posted on Mar 3, 2024
A very recommendable hotel.
Environment: ⭐️⭐️⭐️⭐️⭐️
Service: ⭐️⭐️⭐️⭐️⭐️
Facilities: ⭐️⭐️⭐️⭐️⭐️
Hygiene: ⭐️⭐️⭐️⭐️⭐️