Guest User
June 20, 2024
The pool opens at 10 am, which means that one has to queue up to get a space. If you come later in the day, there is a chance that there will be no room at all. Although it is indicated that you are not allowed to occupy places by putting down towels, this does happen in practice. If you come later in the day, there is a chance that there will be no room at all. Partly due to crowds and partly due to people who have made a reservation but are not there. Luckily the pool boy is fantastic (Juan). He helps until he can make a place for us. The bathroom has frosted glass openings on two sides through which light shines. This means that your fellow traveler will also wake up at night when the light in the bathroom is turned on which is quite annoying. The closet space for a 13 night stay is far too little. It is impossible to hang long garments because the height is approximately 1.13 meters. The breakfast and dinner room hardly has air conditioning, making it hot and stuffy. The evening buffet is reasonable, although the food is often lukewarm when you eat. Staff works extremely hard. Sometimes a little too hard, because your plate is pulled away from under you while you are still taking the last bite. What is also striking is that English is suddenly readable during the assessment. The hotel itself has mainly Spanish-speaking staff. They all work very hard, my compliments. That's probably why not all of them are friendly. A compliment to the lady who helped me arrange my boarding pass. In summary; it is a well renovated hotel (we also went there a few years ago when it was still called Los Pyramides). But we are looking forward to another destination for a new holiday.