Villa de Adeje Beach

⸻ We were placed in this hotel for one night due to overbooking at the hotel we had actually booked. Sadly, our short time here led to a devastating experience that completely ruined the start of our holiday. Because our permanent hotel wasn’t ready, we were told to leave our suitcases in a courtesy room at this temporary accommodation. A few hours later, when we returned to collect them, we discovered one of our bags had been stolen — the lock had been broken off and the contents were gone. Stolen items included: • My purse, ID, cards, and money • Jewellery with huge sentimental value • A one-of-a-kind memorial ring containing my late mother’s ashes, which is completely irreplaceable We reported the theft to staff immediately, but were met with cold, dismissive responses. We were told there was no CCTV coverage of the room and that there was nothing they could do. There was no apology, no support, and no effort to help us report it or find out what had happened. Whether security measures failed or procedures weren’t followed properly, the hotel offered no explanation and took no responsibility for what happened. This wasn’t about the monetary value of the items – it was about the sentimental loss, and the complete lack of care we received afterward. I understand this wasn’t our chosen hotel, but we were guests all the same. The way we were treated was inexcusable, and I wouldn’t wish this experience on anyone. If your main hotel tries to move you here as a “temporary fix,” refuse it – it’s not worth the risk.

It’s a basic cheap package holiday, food isn’t the best and we struggled most days to find anything bar chips. This was the same complaint from any family we chatted to. Pool area is fine but the kids pool is very small which doesn’t leave them much space to play. Sun beds do go early er went down for 6 each morning to get one however the life guard does remove towels not used after a couple hours. Cleaning wise we only had our room cleaned 3 times in our week stay and the beds weren’t changed at all which in this heat isn’t great. Air con unit in the room is filthy and possible what made us all poorly towards the end of the break. We also had a room which had cockroaches on a night time 😫 Entertainment was canny, the guy with the snakes on a Saturday evening is worth a watch he was great with people, rest of week was singers and a magician. It’s not a hotel we would come back to but if you wanted something cheap then you get what you pay for.

I had an excellent stay here this is my second visit when myself and my son arrived there initially was a problem with our room. They explained everything to us and had booked us another room for the night in a hotel just up the road while they sorted our room out they paid for taxi there and back. When we did arrive back at the hotel reception staff was lovely and our room was fantastic had a big balcony with sea and pool view 😀 they gave us wifi, tv, airconditioning and the safe for free as a gesture which was lovely thank you. the rooms have everything you need in them. The food is great nice variety snack bar by the pool is good friendly staff serving you. The location of this hotel is great the beach close by and shops and bars and sea front. Can't fault the hotel it is clean and the cleaners do an amazing job all staff work hard there thank you for a lovely stay. See you in October

An ideal basic hotel- cannot criticise as it does what it says on the tin but could be updated. Stayed 26 June- 1 July, single parent family with 16 year old and 2 x 12 year olds. First family holiday abroad as a four and it suited the kids needs perfectly. Our room was 414 (would definitely recommend!) as it was spacious and had a massive balcony. It was accessed from the pool area so I had no qualms about the boys going down earlier than me/ popping back to the room etc. Food was basic and limited in comparison to other all inclusives I’ve stayed at, however was always something for the boys- it just wasn’t overly inspiring. Having bottled water included was a huge plus point! Entertainment- the daytime staff try and do a lot with very little budget. Evening singers fine, songs very much the typical holiday crowd pleasers. Room was very clean and tidy, albeit it was dated and could benefit from a refurb. Staff were very friendly and helpful. I asked for help ordering a taxi and one was booked & arrived in minutes! Happy to pay the deposit for air con/ tv remote etc- this is cash only so just something to be aware of. WiFi is an extra charge and was sketchy at best so probably wouldn’t do this again- my connection was quicker on data. Location is ideal for Siam Park & Mall as there are bus stops directly outside. It’s also a nice little walk down to the front, the boys liked that you can see the hotel from the Marina. Pool was a great size and the kids loved it- there are three so it meant they could splash about in one whilst not disturbing anyone who wanted a bit more of a chilled dip!

Just back from our fourth visit and just as enjoyable as first. From reception, dining room, pool bar and night bar the staff are amazing. We must also thank the maids and cleaners for keeping everywhere spotlessly clean. We had a small problem with the safe this was dealt with promptly. We found the food and entertainment a lot better than our previous visits that's just our opinion. We like the position of the hotel being close to shops and bars. The bus stops outside the hotel for visiting other places also the free Siam Park bus stops outside as well. We can honestly say this hotel is value for money and would certainly recommend a visit here. Thank you Villa Adeje for another great holiday. Eileen and Derek Riley Hope to see you all again soon.

We stayed for 10 nights from 14th - 24th June and loved it. I contacted the hotel before we arrived to ask for a room with a pool view and was told that, as we had booked a studio, it would not overlook the pool or have a sea view but they would try and accommodate us with a room on a higher floor, which they did and it was fine. The all inclusive was the least intrusive we have ever had. There was no checking room numbers, minimal queues in the restaurant and we never waited more than a couple of minutes to get served at the bar. The entertainment was good - singers on every night after the bingo !!! Special shout out to them all for getting everyone up dancing and singing songs everyone knew. The pool bar was good although getting a sunbed was a bit hit and miss especially with the “I will get up at 5 o clock in the morning to put my towel on a bed” brigade - I think the hotel should check each hour and remove the towels off the beds where selfish people think it’s ok to leave them all day. I’ve seen this done at another hotel and it works well as everyone has a fair chance of using them. The beds were comfy, the shower was powerful and the towels were changed daily (apart from Sundays) The only criticism we have is that we arrived after 10 o clock so there was no food available - a sandwich or a cold salad would have sufficed. We met some lovely people and, due to the laid back atmosphere of the hotel, we would definitely return.