Name: Sun Dialogue Hotel by Cosmos Creation
Address: Chiayi City, China
Rating: 8.9

China

Taipei

Taoyuan

Chiayi City

Hualien

Great Location, Friendly Staff, and Thoughtful Amenities – But Bathroom Needs Attention

We had a very pleasant stay at this hotel and found many things to love. The location is excellent—just a short walk to metro stations and bus stops, and about 15 minutes on foot to Ximending. It’s close enough to the action but still quiet at night, which was perfect for us. There are also several kid-friendly attractions nearby, which made getting around with our son easy and enjoyable.
The hotel offers a free shuttle service, which is a great convenience, although it would be even better if it started earlier and ran more frequently. One of the highlights of our stay was the free guided tour—our guide was amazing! She spoke fluent English, was very knowledgeable, and made the experience truly memorable.
Another charming feature is the old-school snack corner, which is complimentary for guests. It’s a nostalgic and fun touch. It’s not available 24/7 (unlike another hotel we stayed at in Taiwan), but since it’s part of the restaurant area, it follows their opening hours—which is understandable.
The staff deserve special praise—they were consistently helpful, proactive, and kind. From check-in to daily interactions, everyone made us feel welcome and well taken care of.
The rooms have recently been renovated and look fresh and modern. I particularly appreciated the switch from carpeted to hard floors—it feels much cleaner and more hygienic. The room itself is spacious, with ample closet space, and the layout is thoughtful, especially for families.
However, the bathroom design could use some improvement. While I liked the concept of having a bathtub in the shower area—great for kids to enjoy a bath without splashing everywhere—the tub design wasn't very family-friendly. It's a Japanese-style, tiled tub with sharp edges, and I got scratched multiple times. It doesn’t feel safe for young children. The wooden rack and bucket also had visible mold, and mold was beginning to appear around the tub edges as well. This was disappointing, especially since my son has sensitive skin and developed a rash after using the tub.
Despite the bathroom concerns, we still had a great overall experience. I would recommend this hotel for its convenient location, friendly staff, thoughtful services, and family-friendly features—just be cautious about the tub if you're traveling with young children or anyone with sensitive skin.

A well-located hotel steps from Taipei Station, offering reliable hot water pressure and comfortable air conditioning in select rooms. The staff are responsive and accommodating, even addressing noise concerns from neighboring rooms with courtesy and discretion.

My family had a great experience staying at Hua Shan Din for 5 nights. There is alot to praise, like the excellent location, literally 2 mins walk to the Zhongxiao Xinsheng MRT station, Family Mart and 7/11 next door, good variety & vegetarian - friendly for the breakfast buffet, efficient housekeeping service and cute decor. The rooms were also well appointed and clean. If there is anything to critique, it would be the not so great shower drainage system -- the water flow is very slow - abt 3 mins plus to drain after a shower. It's not great to have to stand in soapy bath water to wait for the water to drain. It's a design problem, and it's unavoidable as we shower twice everyday.  it could also be because of a structural constraint, but is worth effort from the hotel to look into this, as it would otherwise impact the whole experience, which is already great.

Cute and cosy bee-themed hotel with little surprises everywhere! The play room was great for entertaining my kids but they loved the treats room the most. We are given a bag for each night of stay and we can freely choose from a wide variety of sweet sand savoury treats to fill it with. Breakfast is adequate too. Would love to stay again!

The hotel offers a good range of facilities, making it ideal for families. The rooms are clean, and there are plenty of play areas for kids. However, I'd suggest visiting on weekdays for better value for money, as weekends can be quite pricey. Breakfast and a late-night snack are also provided.

The room in the camper van is clean and tidy, with complete facilities. There is also a Bluetooth speaker that can be connected to listen to music. It is very satisfying to eat four meals at a time. You can choose the flavor of instant noodles as a late-night snack. Add meat, vegetables and eggs, which is very satisfying.

This time we chose a garage room, which is very convenient for loading and unloading luggage, and the room is very spacious! The bathtub and the bed are connected. The bathtub is very large and has a massage function. There is also a TV. The children are so happy taking a bath!

Cosmos

Columbus

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