Hotels near Camino de la Zarzuela, Corredor del Henares

Pongo 1 estrella por no poner la posibilidad de poner 0. En principio se denominan ellos mismos un 3 estrellas superior, que de superior tiene las escaleras de cristal y la puerta giratoria nada mas. Pongo ésta reseña aquí ya que veo que los propietarios se toman su tiempo en contestar y me gustaría ver su respuesta a mi estancia. Reservo una habitación cuádruple 4 días y 3 noches para mi mujer, mis dos niñas adolescentes, nuestro bebé y yo. En principio todo por las fotos y por las llamadas que realizé a la hora de reservar la estancia parecía genial y escogimos éste hotel por la cercanía a puntos de nuestro interés de nuestras vacaciones. Quiero deciros que nos habéis amargado casi toda la estancia allí. A la hora de entrar por primera vez a la habitación nos encontramos con un olor a cerrado y a humedad insoportable y todo lleno de polvo lleno de suciedad pero a tal extremo de ir a la farmacia a comprar pastillas para la alergia a los ácaros y al polvo. La habitación parece la de una prisión tercermundista, los colchones de unos muelles de los que se hacían hace 40 años que los compras por 10 euros en un rastro. No me podían poner una cuna por la razón de que NO CABÍA!!!!! Imaginaros ya de por sí, si no cabe una minicuna, como pueden vender una habitación denominada CUÁDRUPLE cuando no tienes sitio ni para abrir las maletas???Cuando entramos lo primero que hago como cualquier persona creo yo es encender la climatizacion, solo con tocar un boton se desmonto entero de la pared como podéis apreciar en las fotos adheridas a esta reseña. Lo intento poner bien y logro encajarlo a su sitio, solo te deja bajar hasta 18 grados, pero aunque te lo ponga en la pantalla echa aire a la temperatura que le de la gana al hotel por la rejilla que mas que aire lo que hace es que te llena la habitación de mas polvo del que ya tenia por si. Lo mas gracioso por llamarlo de alguna manera es que quise llamar a recepcion pero el telefono que habia en una mesa llena de mugre tenia el cable cortado pero lo dejan ahi de recuerdo digo yo vamos pero bueno, bajo yo mismo a la recepción a comunicarle que no entendia el funcionamiento de la caja fuerte y la respuesya de la recepcionista es que me mandaba a alguien de mantenimiento a la habitacion para que pudiesen hecharle un vistazo, cuando viene el hombre con cara de molesto por haberlo llamado me dice ami mismo que meta la tarjeta, cosa que vuelvo a hacer y le muestro que no funcionan a lo que me responde que efectivamente estaba rota y el no podia ni sabia arreglarla y sin más se fue y adiós. Ya que no tenia caja de seguridad y no me quedaba tranquilo dejando las cosas en la hacitacion sin seguridad tube que buscar a una limpiadora para pedirle un cartel de no entrar a la hacitacion a ”limpiarla” porque ni eso teniamos en el pomo de la puerya como cualquier otro hotel, y pedir que no entren en los dias que estemos alojados nadie ajeno a nosotros, iendo nosotros mismos a por toallas limpias a la recepción. Muebles rotos,

Estuvimos una noche ya q fuimos q l warner y l verdad q fue una acertada elección. Habitación muy amplia súper limpia,reformada y súper bonita xa los niños tematizada como un castillo.. les chiflo!!! El baño amplio,limpio y un plato de ducha enorme. El personal súper amable y nos dejamos un juguete del niño y nos le guardaron hasta q pudimos volver a x el. El tema café y cacao gratuito la verdad q un punto a su favor se agradece. Sin duda volveremos y muy recomendable si vas a la Werner ya q está a 10 minutos en coche. Única pega parking completo cuando llegamos xo tb eran las 12 d la noche xo no hubo problema en aparcar cerca.

We were greeted by very nice staff upon entry to the Hotel. We had a room with two single beds which were very comfy and the room itself was very spacious with ample closet space too. The bath area was nice but not ideal - It was not a separate room but a part of the room that was sectioned off using see through walls. Nice design but not want you want for the bathroom area. The wifi connection from my room was not the greatest, I had to use my mobile data most of the time. There was no breakfast included with our stay but instead they had a separate restaurant with different opening times throughout the day. The hotel was located near a Lidl and other shops so our breakfast arrangements were sorted. There are plenty of bus stops nearby and it is roughly a 20min walk from the station which was not so bad for me. I’d give this rating a 3.5/5 if possible

Location is great just a few minutes from Las Rozas Shopping Village, 25mins from the airport and only 20mins from the city of Madrid. Check in was smooth and I was helped by a lovely guy on reception. I didnt engage with many staff at this hotel but those I did were all friendly and polite. Guest room was on the first floor, shower was powerful although temperature of the water kept changing. Amenities are very basic, just shower gel and shampoo. You get 2 bottles of water that I found in the mini fridge. Bed was comfy and WiFi was pretty good but did buffer during busy times of day. Breakfast was a very simple affair. Few very greasy fried eggs and bacon or frittata under a heat lamp, then just cold meats, cheese, fruit, cereal and pastries. Plenty of coffee and juice. Negatives of the hotel.. 1. It was very noisy. Sound travels easily in this hotel. I could hear slamming doors, people walking about above my room, water pipes, even people coughing in other rooms, not ideal for light sleepers. 2. I had a do not disturb sign on my door but house keeping ignored this and came in while I was out to clean the room anyway. 3. There are no tea and coffee making facilities in the room. 4. No plugs by the bedside.

A very comfy sleep in the centre of Madrid-Good mattress and chair to work This hotel is only one star, but the quality is medium/high. I booked a double bed and a private bathroom; the price is around 100 euros, which I think is expensive, but it may be the usual price in Madrid for one star hotels. The location is convenient for Line 1, the blue line and stop ”Estrecho”; L1 stops at Atocha, the high/speed station. The ride is approximately 30 minutes. The personnel are very kind and helpful. I was able to check in early since I needed to work. The room is small, but the bed has a nice size. It is very clean. However, it is difficult to keep up the highest standards since the floor is white and there were some hairs on the floor. I had a very good sleep; The quality of the mattress is excellent, and people are respectful and quiet, even though there are some common areas for guests who share bedrooms or other amenities. The chair in the bedroom is very comfy to work on. I managed to work for eight hours. All the furniture is of high standards, overall. There is complimentary tea and decaf coffee the whole day round. On the bad side, the breakfast was not great. The quality of the products is not good, for example, bread, jam (low-calories), pastries, or juices, which are not fruit natural juices. There are not too many options. The breakfast should start earlier than 8 am, above all for guests who are on business. I do not think guests should wash their dishes, but rinse them and allocate them in the dishwasher since they are using the same sponge, and after COVID-19, this practice should be avoided for further illnesses. The coffee machine provides coffee but is not of such good quality. It does not come hot enough. The quality of the towels is not good. They are old and do not dry properly. I think it is essential to have recycling bins, in particular, since guests are booking to sleep and they cook and prepare their food. The coffee machine does not allow you to reuse your glass, which is a shame as per providing a new glass with a plastic spoon every time you want a coffee. I tried to press the option ”no glass”, but it will not work. It seems that everything goes in the same bin. The shower has low pressure and two taps. It is not easy to reach quick and warm water. The head is not mobile, so girls bring your shower cap. The quality of the shower gel is nice. Very fashionable!!

I thought it was a rural second-tier city hotel. The hotel photos on Trip.com looked earthy. The lobby was very stylish when I entered. The ceiling was high. The wall wrote hello in various languages. Welcome and goodbye as decoration. The room is very spacious and comfortable, the table is very wide and the socket is suitable for the temporary office needs of business travel. Note that generally European hotels do not provide combs, slippers, toothpaste toothbrushes. If you ask the front desk, you can provide disposable toothpaste toothbrushes for free, but there are no slippers. There are many choices for breakfast, rich fruit, freshly squeezed juice, and a variety of hot coffee can be selected on the coffee machine.

On day 1 we asked for the room to be cleaned whilst we were out exploring the area. When leaving our room, our suitcases were left open on the floor with valuable possessions left on the side including perfume, woke laptop/phone jewellery as we expected these items to be safe within our locked room. Upon our return we found our possessions had been rummaged through with our suitcases being emptied and couldn’t locate a perfume bottle (£150 value). The next day we spent the day searching for the missing item which was not located. To our knowledge this is the only item that was taken but have yet to fully go through our suitcases which were tampered with. We reported the item missing to reception after we throughly checked our room to which we were told the staff were aware of the perfume ‘incident’. When questioned they said upon arrival to the room the perfume was already smashed. This was inaccurate as the item was not left on a smashable surface and we would not have reported the item missing had we broken it ourselves. The staff failed to apologise or inform us of the incident, and when questioned all staff were knowledgeable about the ‘incident’. After trying to resolve the situation, they then accused us of having smashed the bottle ourselves instead of offering to rectify the situation or offering a solution. The item was obviously stolen as we didn’t smash it and, had they accidentally smashed the perfume whilst cleaning, the room would have smelled potent given it was a brand new, full bottle of perfume. We asked to speak to the manager who was rude, changed her story multiple times after consulting with back of house, laughed at us and said she couldn’t understand us despite speaking perfect English. We were also told to “f*ck off” and to contact the police if we wanted anything done about the situation. Would not recommend staying here.

A luxury, very clean place. I like it very much and the girls' attention was great. I recommend it.

Good Hotel, good room and service. Excellent breakfast. It is in the center and not so easy to arrive with the car. No light on the garage.

The hotel is cozy, clean and quiet. Breakfast is included and varied. It is according to your category. The staff treatment is very good. Recommended.