Candlewood Suites Corpus Christi-Naval Base Area

I only give one star because I’m a fair person. Having a full kitchen and a spacious room is always a plus. The room looked clean upon arrival. I was very excited. The tub had hair in it and not as clean as it should’ve been, but I try to give the benefit of the doubt that my hair falls when cleaning too. I don’t expect housekeeping to wear hairnets, but it’s not a bad idea. A stain on the towel, I guess no big deal. Stains on the counters, wiped with a Clorox wipe. Again, no big deal. Then came time to check the bed. Yes, I did lift up all the sheets because I’m sorry I know better to check for bed bugs before getting settled in. That’s when all the trouble started. The comforter had rips underneath. The mattress “protector” had a stain on it, which I GUESS could’ve been washed and not taken out, but I’m pretty sure that’s what bleach is for, especially since they’re all-white sheets. The mattress itself had what looked like yellow/brown either pee, sweat, or blood stains all in the middle of it and throughout here and there. But that’s what the stained mattress protector is for, right? I understand they can’t throw out mattresses the way you take out the trash, BUT hotels should know better and have waterproof mattress protectors that they can throw out when needed. Even I knew that the minute I purchased my new mattress at home and I’m not running a business. The mattress had what is clearly a big blood stain on the side. That seems like a pretty big exceptional reason to replace the mattress immediately. The pillows had fresh stains on them. And what I mean by fresh is if you touch it, it’ll smear, whatever it was. This is completely unacceptable. All I heard was, “I’ve never seen this before. Idk why you’re having these issues.” Well, neither do I, nor have I seen this before! This isn’t my fault! Before I hear you get what you pay for, there aren’t many great options around here. These photos speak for themselves. After speaking to some friends about it/showing pics and hearing that I’m not being dramatic, I politely asked for another room/for a refund so I could go stay down the street. I was told no, I missed my window to do that. This is by far the worst hotel experience I’ve ever had and would NEVER recommend anyone to stay here. What a headache and nightmare this has been. To leave your guest uncomfortable, in distress, and now sleep deprived is outrageous.

They said the property is undergoing renovations. No problem. However the general lack of upkeep and the terrible smell of the property was concerning. Also, not sure why the lights were off in the hallway leading to the elevator. Very hard to navigate in the dark.

Nice place for the price.

Good

I love ❤️

The stay was great comfortable and quiet but don't understand why it takes so long to get deposit released if there were no incidents