Loews Coronado Bay Resort

Very nice hotel, Tennis court, big poo,l many things for the children to do. loved the coffee shop very good coffee very good croissants.

I came across Loews Coronado Bay Resort as it was marketed as a family-friendly hotel near San Diego—even showing up in Instagram ads and influencers as one of the top spot for families. Naturally, I was excited to stay. But unfortunately, the experience didn’t meet the family resort vibe I was expecting. Check-in was slow, with only two people working the desk, and the line moved painfully slow. People checking in were offered some fruit punch when they check in and I wasn't, which really made me feel singled out. Our bags took so long to arrive in a room (since our kids wanted to go swim) that I ended up retrieving them myself. The room itself felt very outdated and problematic. In our room, several issues stood out: • Rust on metal fixtures like the lamps and bathroom mirror • A bed frame that stuck out awkwardly from the side • Only one usable three-prong outlet (with that socket coming out of the wall - an electrical fire waiting to happen) • USB ports built into lamps and the clock that didn’t work with modern USB-C cords • A sliding closet door that required lifting off the track each time • A bathroom door that swung open into the entrance door, making it difficult to even enter unless you shoved it hard • Non-functioning ice machines that forced me to go from building to building just to get ice—the staff eventually had to retrieve ice from the cafe • A balcony that opened to people smoking right outside • A slow, unresponsive TV that took 10 minutes just to load the guide As for my kids—they were underwhelmed. They swam in the pool once, but weren’t interested in the outdoor games. The ping pong paddles were broken, the giant Connect Four was surrounded by seagulls that they were scared to go near it, and much of the “kids passport” brochure activities weren’t actually available to do. A large conference also took over many of the shared spaces in one of the days, making it even harder to explore or enjoy the resort. I genuinely wanted to love this place, but it just didn’t live up to the expectations for a fun, family-friendly resort getaway. It is $40 dollars for a resort fee a day for something we did not make use of at all. Honestly, it felt more like a senior living community by the look of the place. If I had the chance to do it again, I’d spend more and stay at a hotel in San Diego—closer to everything —instead of traveling 20–30 minutes across the bridge to Coronado. If you have kids under 12, Legoland Hotel or the new Gaylord Hotel in Chula Vista (just 13 minutes away) and offered more variety of options to eat Asian and the infamous Tacos El Gordo. In fact, we were lucky to get a day pass at the Gaylord Resort, and my kids had a blast in the wave pool, lazy river, and kiddie pool. I seriously considered cutting our stay short at Loews to move over there. My kids even encouraged me to do it, but it was too expensive for one night stay and was too lazy to make the change and unpack everything. It was the lesson I h

First time in Coronado, was a bucket list trip. We booked a suite with terrific views. Immediately upon entering the suite we added a 2nd room. There was no way a family of four could stay in the suite, there was no room for a roll away bed. Given the addition of a 2nd room our room expense increased by $1400. The complimentary shuttle was never on time, it was very frustrating because we had plans and reservations. We spent over $400 on ubers because the shuttle was never where it was supposed to be. On July 4th the entire hotel was smoky and wreaked of BBQ, it was disgusting. Do not waste your $ on this hotel, it is tired and beat up. It is far from the action of Coronado, very disappointed this is where we stayed. For what we spent on 2 rooms, ubers, we could have stayed at a much nicer hotel.

5 stars every time! My husband and I have stayed here 3 different times since 2017. We have staid in the poolside room, ocean view and most recent a VILLA! You can’t go wrong in picking a room, but hands down the villas are amazing! Very friendly and helpful staff. Food is wonderful especially room service by the ocean! This resort is clean, relaxing and has what you need to enjoy a beach vacation in a quiet spot. Great for couples and for kids! Counting down the days until I’m back at Loews Coronado!

Double charged me for my room, agreed they made a mistake and refunded me, now two months later they just randomly charged me again, customer service is a complete run around between them and “hotel management” will never book with this company ever again, still waiting for a response from them about this matter