Coron Gateway Hotel & Suites

The room is large and right next to the pier for easy access to the sea. However, booking is only recommended for people who like to eat and live with animals. On the first day I checked in, I heard a strange noise from the curtains. I was so sleepy that I thought I didn't close the windows and the wind was blowing, so I fell asleep. The next day I heard running sounds on the ceiling, but I just thought the sound insulation was not good. I slept late on the third day and found several mice crawling on the curtain rod! ! ! The abnormal noise of the curtains is because they are running from the ceiling to the floor. The ceiling is because they are running. They live in the suspended ceiling and should be able to reach every room! Rat droppings were found on the windows and had to be cleaned many times. The hotel must be aware of this situation. They were expressionless when complaining and were not surprised at all! The food I brought was chewed and the locked box was chewed, but the hotel did not resolve the issue and did not apologize. There was no hot water in the shower during the first two days of my stay, and I couldn't find anyone to fix it. The security and cleaning staff are very nice, and the front desk will greet you with a smile every time, but if something goes wrong, no one can take care of it. After two days of complaining, only Ctrip was able to help resolve it. Thank you very much to the customer service staff for their patience!

It's on the beach, the environment is nice, the service is friendly, they help call cars to transport guests, and the room is very big.

Facilities are OK, including breakfast is better

Very shabby hotel. Broken air conditioning, musty smell, lights turned off at night in the room. Breakfast in the cafe at the hotel, not tasty and long wait. Pros: Comfortable bed, duvet included.