Guest User
October 16, 2024
Best hotel stay I can recall in Hayfield Manor Hotel. Made a last minute booking on a Friday for the night, receptionist was the most accommodating and sweet. We were met by an employee Nathan, a complete gentleman, then followed by operations manager John in the lobby. He is an absolute credit to the establishment, made the check in process seamless and gave us all relevant info regarding our stay. Our room was beautifully furnished and spotless, and the personalised welcome card was such a lovely touch. Had a fabulous evening in the bar listening to the piano, followed by a truly 5 star breakfast service in the morning. Our stay was so good in fact, we decided we had to choice but to extend. We enquired at the desk would this be possible, and Nathan informed us it would be no problem, we could even stay in our original room. Spent the afternoon at the pool, and booked dinner in Perrotts. Food and service was 10/10, servers very attentive but by no means overbearing. I truly couldn’t recommend Hayfield Manor Hotel more, I couldn’t fault our stay if I tried. John their operations manager is the best of the best, we could have sat and chatted to him all day long. His passion for his role and hotel shined through in all interactions we saw him in. It’s a stay not to be missed!