Hyatt Regency Coral Gables

Great location. Nice and comfortable room. Friendly service.

"Bar 50 offers a vibrant atmosphere and attentive staff. The service is prompt, drinks are well-prepared, and the venue is clean. Over all a great experience worth recommending to others." Staff always make me feel welcome. Always laughing with me greatful when I visit

This is really a great place to stay. The rooms are very well done and maintained perfectly. Nice pool area. Staff in all departments were wonderful. Great location within walking distance to the miracle mile.

Excellent stay at the Hyatt Coral Gables - the team here is always fantastic. Super easy location to the airport, while not being an airport hotel. Stayed for work this time - quick room service delivery, great food. Great location with a ton of dining half a block away. Rooms are spacious and the housekeepers did an amazing job and went above & beyond in their duties to clean my room.

Truth be told, the hotels in this price range at major destinations like Coral Gables/Miami are all fairly similar in terms of the amenities offered. What sets the Hyatt Regency Coral Gables apart, and the thing that compelled me to actually write a review, was the exceptional and unusual friendlinessand helpfulness of everyone on staff I had dealings with for any reason at all. Truly remarkable, and a real credit to the management of this hotel. I don’t think I’ve ever had better service at a hotel.

I have stayed at Hyatt Regency properties all over the world, and unfortunately, this was by far my worst experience. From the moment we arrived, the service was off-putting. The young man at the front desk who checked us in was rude and smug, which set the wrong tone for the stay. When we finally got to our room, we discovered that the television didn’t work. We were upgraded to a different room where the TV did work, but the inconvenience of having to repack and move all of our belongings shouldn’t be overlooked. The valet service was another consistent frustration. The link we were provided to request our car never worked, so each time we needed our vehicle we had to call the front desk and then repeatedly explain why we weren’t using the online link. This process wasted time and felt unnecessarily complicated. The hotel’s food was subpar at best. To make matters worse, they charge an additional fee for preparing your food regardless of whether you pick it up yourself or have it delivered to your room. This felt unreasonable and not in line with the level of service I expect from a Hyatt Regency. The final frustration came at checkout. I was given an invoice showing a specific amount, but when I checked my credit card statement, there were two separate charges — one of which I had never been informed about. When I called the hotel to get clarity, the staff had no logical explanation and were unapologetic about the situation. Overall, the lack of professionalism, the technical and logistical issues, and the poor handling of billing left me very disappointed. I typically choose Hyatt Regency for its consistency and high standards, but this stay fell far short of those expectations.