Hyatt Regency Coral Gables

Great location. Nice and comfortable room. Friendly service.

Great experience from the moment I arrived till the end of my visit. Location was close to shops and restaurants and the Front Desk and Valet team were very helpful throughout the stay. We were killing time prior to boarding a cruise and this was a great selection and close to the Port.

I spent a nice night here recently. It's a classic style hotel. Think The Breakers in Palm Beach and you'll get the idea re the architecture and feel. I checked-in on the app so my actual on property check-in was quick and really just to get the keys. I went on a Thursday night so it was pretty quiet. The staff was friendly and I was quickly on my way to the room. Not a balcony room unfortunately but still nice. The view was ok; partial parking garage and also what looked like a nice area with a fountain. The room was clean. Nice sheets and toiletries in the bathroom, which was also freshly cleaned. Always a plus! Big TV and a couple of nice sitting areas. A desk and chair, which was not that comfortable but ok. Also a daybed/couch which was comfortable. Good water pressure but the shower could use a grab bar. The floor had decent traction but a grab bar is a good idea just in case. The only issue with the room was the safe was not working. Pretty sure it was a power issue. I didn't have any valuables with me so no biggie. I spent some time in the pool area. Clean, large and well stocked. Very nice. I had dinner in the bar area. A nicer menu than most hotel bars I've been to. The food was good. Not cheap but not hideous either. The area around the hotel offers a lot of dining options, stores and more. Coral Gables is an upscale area so you'll have lots of nice things to look at, but and eat. I'd stay here again in the future but I would def ask for a room overlooking the pool area.

A very classic hotel well located in Coral Gables, everything is basic and old school. Staff is super friendly and competent. Rooms big and comfortable but everything needs a little renovation

Hyatt Regency Coral Gables once again was amazing. The staff were wonderful. As a globalist we were upgraded to an amazing suite and welcomed as we stayed for their since our children were competing in Swimming championships. Since we had to leave early in the morning before breakfast to make it to warm ups the staff were wonderful in allowing us to grab enough on the go breakfast and snacks at their market place complimentary so our kiddos had the energy they needed for a very long swim weekend. This is our second time staying here and we look forward going back.

One of the worst experiences I’ve had in a hotel. The hotel itself is falling apart with aging bathrooms and unused public areas. However the main issue is the customer service which is completely lacking. The bell captain just watched us entering the hotel with no help with bags or doors. The front desk staff refused to look for a package delivered to the hotel and no effort was made to help me find the wallet I had left in the hotel safe - they wouldn’t even take my details. Terrible. Avoid