The HighGarden

I recently had the misfortune of staying at this hotel, and it was undoubtedly the worst experience I've had so far. Here are the issues I encountered: - Lack of basic amenities: No escalator, forcing guests to use the stairs. - Inadequate staff: Only one elderly person was available at the Bell desk. - Unhygienic rooms: Foul smell, stale bedding, and unclean conditions. - Bathroom issues: Clogged drains and no flush water in one of the rooms. - Unresponsive staff: Room service and reception were unreachable via intercom. - Limited services: Morning tea was only available from 8:00 AM onwards. Given these issues, I strongly believe the hotel's ratings are inflated. I would not recommend this hotel to families or anyone seeking a comfortable stay.

First of all, property name is misleading. It is named as hotel vivek but high-garden in mmt. The front office ppl were very lazy & unresponsive. Bonfire & music wasn’t arranged as described. In fact music system never worked. Our check in experience was horrible as we were given least preferred room even these we’re available however after an argument we were given our preferred room. We have got decent support from ajith who helped to get preferred rooms & cancellation of one room. Overall, i would recommend to avoid this hotel as there might be better options in this price.

Room was good. But the restaurent food is pathetic. Buffet breakfast don't have any variety. If you are ordering dinner, gain some patience to get the food and the quality is very poor.

The overall room cleanliness and bathroom hygiene could be better. High garden is supposed to be slightly premium compared to their other property - vivek tourist home.

Nice location, good ambience and spacious rooms. Good tea garden view from the terrace of the room. Green park in the centre of the hotel.

Service was very poor. There was no electricity since today morning. I had called multiple times but they didn’t took any action.