Lion & Swan Hotel

Awful experience - booked for special family birthday lunch. Food definitely not fresh - seafood absolutely not fresh and out of freezer. Goats cheese and beetroot salad served with no beetroot so then returned for a different salad option. Still served though and no mention it would lack the beetroot! Squid returned to the kitchen - flavourless and definitely not fresh and bland served 3 pieces on a plate with tomatoes as a garnish!!!! They have spent a great deal on the refurb but seriously need to rethink the catering. Initial waitress fab then had to chase to be served drinks, clear tables and of course for the bill. Total lack of atmosphere and empty. Truly disappointing experience - should have gone to the Plough at Eaton or somewhere else!

Stayed one night here. A single room in the annexe. The room was lovely. As was the shower room with a lovely hot, hot shower. It seems the bathroom radiators also stay hot so it was a little warm in the room but I kept the bathroom door closed and window open and it cooled it down. When I arrived there were no staff visible anywhere (1.45pm). No one at the little reception cubby hole. No one at the bar. And no one to ask about my room or check me in. That said, when I did meet any member of staff during my stay, they were super friendly and helpful. Just a shame that no one is visible or around to ask questions or guide you anywhere. (Hence losing a star!). Breakfast was exceptional, included with the room and served in the bar. Again, only one member of staff visible. And the same one staff member dealing with each guest that came through, meaning people were waiting for her or even, unaware that anyone was available if she was in the kitchen. I had to tell 3 different lots of people there was only 1 staff member and was sure she’d be out soon! That aside, I stress again that everyone I dealt with was helpful and friendly. Just make your staff more visible for guests please!

A night at The Lion and Swan Beautiful well thought out rooms. Well decorated and spotlessly clean. Our king room had a slipper bath with privacy screen and a beautiful wetroom with twin sinks ,shower, toilet and lovely fluffy towels. The Lion and Swan is in Congleton town center, with free car parking a large dining lounge area, restaurant and bar. A comprehensive menu and our meals,both dinner and breakfast ,were really very good. There is also an adjoining Pecks restaurant with its own menu offering high end dining. The staff compliment the premises and were efficient, friendly and happy.