Guest User
August 9, 2024
First impression was good, impressive décor, displays well carried out, wonderful artwork displayed around the hotel and bars. The room we had was, again, well decorated with lovely colours and furnishings; this part of the package cannot be faulted. Our room was lovely, but the bed was small but nice little touches to make our stay pleasant. We dined in the restaurant and found the the menu was well thought out and had lots of options. We ordered a starter, which I clearly stated as a starter, but this came out with the main meal, not a massive problem so let it go. When we went back to our room to get a good night's sleep, we were kept awake by two members of staff sitting in the outside bar area. They were somewhat loud, and this went on for some time, a little annoying as we had to keep the windows open as it was a hot night, and the room didn’t have air conditioning. We got woken up early by deliveries outside our room, reversing warnings going as they backed up to unload their goods. When we went for breakfast, we walked in and were told to sit anywhere you see clean cups. There was no formal greeting, there was orange juice, toaster, bread, pastries but no introduction as to what was on offer or what we could have. We sat at our table and chose from the menu card placed next to the cups and someone did take our order but again, nothing was said other than have you decided what you would like? I ordered toast with poached eggs and wild mushrooms as the picture on Tripadvisor looked absolutely enticing. When my breakfast came, I had one piece of toast, so small I initially couldn’t see it, the two poached eggs were more like hard boiled with the yolk part separated from the white completely, the picture advertised looked nothing like my offering, very disappointing.