Comfort Inn & Suites Glen Mills - West Chester

The stay was fine The beds were Very comfortable. The heating/cooling unit could not be turned off; a rather old unit I think. So that was a bit aggravating. The bathroom did not have a soap dish which I found odd There were plenty of lights/easy on/off switches The TV .must be relatively old as there are permanent white spots in the picture when it is on The breakfast was good.

For us the location was great! The rooms were clean and the beds and pillows were very comfortable. Service, for the most part, was very good, with the only exception being the gentleman who manned the front desk on arrival. Not friendly at all. It felt like we were an interruption. Breakfast was your standard fair. Scrambled, powdered eggs and sausage or bacon, and make your own waffles. Coffee, juice choices, bagels, and packaged sweets. It was good and it does make for a fast and convenient meal. The WIFI on our floor was horrible! In this day in age, this is unacceptable! I ended up using the computer by the breakfast area to set up our outgoing flight! The building is becoming dated but, there was construction going on so perhaps they are updating. The bathroom did not have a fan or any towel racks. Unfortunately, it appears that people have been using the shower curtain rod as it is tilted downward and you really need to make adjustments to avoid a wet floor. There are no handles for the physically impaired. Getting in and out of this slippery bathtub is difficult. Our toilet tank had a leak and frequently had to reload water. Finally, the HVAV is good and it is also loud. But if you have traveled a lot, this is fairly common. An extra note. We decided that we really didn't need a rental and would use Lyft/Uber. It worked well but there is rarely a car nearby. We made sure we allowed time to get picked. Because of its location and that it was typical of a hotel of this ranking, I would stay there again.

This is the first time I have walked in to a hotel and it smelled so good, the elevators even smelled nice. The king bed was comfortable and they gave you different pillows to accommodate all different kinds of sleepers. The breakfast was sufficient, the hot items were limited but there was yogurt, cereal, muffins, bagels and toast along with the make your own waffles. I have to say the coffee has much to be desired but that could just be me.

Hotel was nice. Clean rooms. I stayed 5 nights they did not clean my room at all. Trash was not removed I did that myself. I am always shocked by Comfort always putting their little coffee makers in a spot with no outlet. This time you had move it to the desk for an outlet. Of course without cleaning there is no replenishment of coffee or tea supplies. You will need to go to the lobby to get coffee. I had to place my trash outside the door and ask for a new trash bag on day 4. So five nights no service unless you ask?? Sign says after third night but that is not the case. Breakfast was ehh. Bread was stale. The last two days there were not forks. Try eating waffle with a spoon. There are stores all around the hotel they surely could have purchased plastic forks at any the stores.

TV stations were in and out, and several never worked. Otherwise the stay was fine.

It is very clean!!