Great Wolf Lodge Concord

Great family vacation for everyone to enjoy You don’t have to leave the grounds which is amazing they even have Dunkin’ Donuts or self made coffee shop for parents Before you go there’s a Walmart across the street to buy snacks and quick meals to make for your family they also have restaurants on the premises Cabana rental was great and not expensive don’t quote me but it’s about $220-$250 you have it the whole day Wasn’t super crowded when we went it’s best to go before school lets out Staff was friendly Will return

Absolutely loved my stay at this resort! The rooms were spacious and clean, with stunning views of the surrounding landscape. The staff were friendly and attentive, always willing to lend a helping hand. The amenities were top-notch, including a fantastic pool and fitness center. The resort's location was perfect for exploring nearby attractions and hiking trails. Highly recommend for a relaxing getaway or adventure-filled vacation. One of the best resorts I've stayed at – can't wait to come back! The food was also delicious, with plenty of options to suit every taste.

This was our second stay at Great Wolf Lodge, and we were hoping to become regular “Wolfpack” Visitors, as we only live 25 minutes away in Charlotte. While our kids enjoyed the water park, mini golf and the activity’s, the experience was overshadowed by a disastrous parking situation. We visited on Memorial Day weekend, and went to go out to a local restaurant for dinner Saturday night, and it took us over 45 minutes just to EXIT the resort. They implemented a new parking system with a turnstile and cars were completely backed up. The system wouldn’t recognize our wristband (even though we had already paid for parking), and it repeatedly asked for a physical ticket, then instructed us to pay. Cars backed up, drivers were going around the curb through the turnstile, and guests were visibly frustrated. Finally, an employee came and just opened up the arm and let all the cars through. We missed our dinner reservation and had to wait over an hour at another restaurant with two young children — all because we couldn’t get out of the parking lot. The next day, the same problem happened again when we tried to leave. It really left a bad taste in our mouth. This kind of disorganization at a premium-priced family resort is unacceptable. I let the manager know about our frustration, and he was less than caring or helpful. If you have a flight to make, a race or an event to attend, beware of the amount of time it will take you just to exit the lodge. Unless serious improvements are made, we’re not likely to return.