Travelodge by Wyndham Concord

Nice stat

In the way in carpet smells, dirty and not in good condition.

Super good

The first room we were shown had large dead flies in great numbers lying on bathroom and bedroom surfaces. I insisted on a room change. The second room only had a noisy heater that made loud knocking noises at night. I stayed four nights (my wife was unexpectedly hospitalized and I didn't have time to move) and checked out well before the deadline in the morning. I was unable to get a receipt from the front desk the evening before because 'their machine was broken." When we got the credit card bill, they attempted to charge for 5 nights. When I called, they told a series of lies: first, that I had checked out after the deadline, then that my property had been in the room when the cleaners came after I checked out, then that I had agreed to stay for a 5th night. The front desk is not really open 24 hours. There is no breakfast, although this is advertised. The basic plant and location are very decent, but the cleaning and maintenance are terrible and the management is flat-out dishonest. ( I was able to resolve the attempted fraudulent 5th night charge through the credit card company.) I am surprised at Travelodge lending its name to this enterprise. I still wonder at the large number of fat dead flies: obviously they were killed by some insecticide spray but how did they get in the room in the first place?

nice for the price

Staff very rude