Guest User
November 28, 2021
Catastrophic So, I will pass over the fact that barrier gestures, in particular the use of masks, are absolutely not respected, but if the infrastructure and the quality of the catering are superb, the service is simply disastrous. This is a real shame for a Sheraton! Anecdote: ordering a first wine, there isn't one, you don't want Bordeaux Fonfroide?, no thanks Ordering the second wine, there isn't any, you don't want Bordeaux Fonfroide? Ordering the third wine, you don’t want the Bordeaux Fonfroide? Order 4 wine, out of spite I order an afsud wine. There's none, they bring me US wine🤣🤣🤣 It could be fun if all this hadn't happened at the same meal. Finally we had Fontfroide but for dessert 🤣 And everything is like that for everything! The service is lousy And to finish on a high note, at the time of payment, a questionable manipulation was made with my visa, without my agreement!!! Obviously, the hotel will tell me that they apologize, that it is not their fault etc… But the principle of apology does not authorize anything. So no, I'm not excusing you. This is deplorable.
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