Tropical Suite

The service for its price is not that bad. It is clean and they are attentive. We were quite a bus. But one of the rooms had a water leak that they couldn't fix and to move us to another room they charged us a lot, that was an abuse. On the other hand, it bothered us a lot that they demanded that we leave the hotel at 11:00 am. and they took us out at that hour. They argued that the departure time is that of Guadalajara, which is where we are from. That local time does not apply to them. I don't understand why they institutionalized checking out of hotels at 12:00 noon, it is a generalized abuse, when it should be at 2:00 or 3:00 p.m. This is already lending itself to more abuse like this one from Tropical Suites de Los Ayala.

It is a fraudulent place, the staff is not responsible, how can TripAdvisor promote this type of places? We were a family group of 13 people, this is a very ugly hotel, with neglected and unhealthy facilities, they intimidate the guest and intimidate them, the place had a smell of pipes, the owner never took responsibility for his place

The worst experience, terrible attention, I don't understand how they are supported by Tripadvisor, we gave an advance for a room of $2,800.00, and they are $700.00, they sold us suites and they were deplorable and stinky rooms, with dirty water, we asked to speak to the owner and they never He showed his face, we lost a deposit of THIRTEEN THOUSAND PESOS ($13,000.00) or rather, "THEY THIRTEEN THOUSAND PESOS WAS STOLEN."

No apto para exigentes La regadera tira agua por todas partes menos a la cabeza. Esta lindo el lugar acogedor no lo recomiendo para personas exigentes. Para mí fue cómodo y acogedor. Tiene sus pequeños detalles que puedo tolerar ñ.