Hampton Inn Commerce

I selected this hotel for a business trip. I had recently stayed in a Hampton Inn in Warren, MI and it was welcoming and comfortable. I enjoyed my experience at that Hampton Inn. I expected to have the same here in Commerce, GA.... not the case at all. I booked the hotel for two nights. The first night (11/21/2024) in room 331. I never slept at all. 1. When I walked into the room, I noticed the door did not close on its own, as most hotel doors do. I had to push up on the door to close it. 2. I walk farther into the room, and notice a leaf on the floor from the trees outside. 3. I pick up the remote, and the batteries fall out because there is no back to the remote control to hold them in. 4. I take a shower and notice hair on the towel. 5. I cut on the heat and the room begins to smell like dust. 6. The bed /mattress was extremely uncomfortable. I reported this to the woman at the front desk and asked what could she do. She said if I had told them immediately, I could've been moved to another room. I told her I thought the entire hotel was in the same condition. There was not a way to get a refund for not using the second night. I switched hotels. I went to Holiday Inn Express (down the street) and had a much better experience. I do not recommend this hotel. You may save a little money, but you may not feel comfortable in this hotel. You may see some response to this review, as if the staff cares. Trust and believe they don't. It was apparent from the staff member that I spoke with regarding my stay there.

Looks as if hotel being remodeled; exercise equipment placed in lobby area, room was middle of being remodeled and was bad workmanship. Example, handrail at toilet not attached to wall correctly.

The pillows were awful . The bathroom had hair on the shower walls along with some nasty stuff that looked like poop. The bottom of the tub was gritty. The ac sounded like it was gonna quit at any time and the refrigerator was not cold. There must not be any insulation bc we heard our neighbors talking and getting ready and every time their door closed it was really loud in our room!