Castillo Del Bosque la Zoreda

During our 10 days travel trough Spain we chose this hotel to rest and for the spa.we were vey surprised to hear at the check in that the spa was closed. High season??August??We were not informed before by mail or phone about the fact it was closed. We would have appreciated that, also no compensation , not even a free drink. Next point , around 16h we would have liked a drink and snack (cheese,ham)in the bar, the bar is open,no staff?? The maitre, called Maria was rude, unfriendly and flat out refused to make or serve a drink/snack.So : bar-closed, Spa-closed , room service -not available. 5 stars ?? At the end, Carlotta the receptionist was very embarrassed and went to the kitchen and made a cheeseboard and some fruit by herself for us . Thanks Carlotta !!!!!!😁👍👍 Maitre Maria 👎👎👎👎👎👎👎 should not work in a 5 star hotel. She doesn’t care about clients ! The hotel and the room were fantastic,

Whilst lovely, this is barely a hotel, and certainly not five stars. It is a conference and wedding venue that seems to try and sell its rooms to private guests during the week. While the staff are delightful and very helpful, and the venue is beautiful, the facilities and service are very limited. There is no pool or spa (despite these being pictured on all the holiday websites we looked at). Although the staff did say they'd taken the spa photos down on their own website, this was not made clear at the time of booking. During the week there is an extremely limited menu of just five basic items available to eat (lunch and dinner) - and as the hotel is a good 15min drive from the nearest town, this was a serious issue. The room (we had a junior suite) was absolutely beautiful but again, clearly a wedding venue rather than a hotel - no room service, and very few amenities - although the surrounding park and walks are lovely. We came here for a quiet and romantic holiday away without our children and to be fair, we achieved that. However, I would warn anyone who thinks that this is a "hotel" to beware - it is not, it is a very charming conference centre and certainly every day we were there, they had a big event and we felt very much in the way. We ended up staying elsewhere for the last two nights of our stay, as there are far nicer places in the area - something the Castillo did not seem surprised by and did not ask us why we were staying elsewhere or if anything was wrong. When we finally checked out, despite having paid in advance, the (again charming) lady at reception had no idea that we'd already paid, and there was confusion over whether we had to pay again. We left with not a good taste, and sadly - although we have nothing bad to say about the staff or the location, both of which are very nice - we would not come back. However, other people seem to have had a lovely time here so perhaps it depends what you are looking for, and what your standards are. Final word though: cannot fault the staff, all of whom were courteous, charming, spoke perfect English, and were very patient and polite.

Beautiful, elegant hotel! Just outside Oviedo proper, this hotel is a throwback in time…gardens, vintage elegance, with wonderful service, food, and care. Adrian, took wonderful care of us as did all other staff. Their bucolic surroundings are a welcome reprieve from busy city centers…definitely a place to feel pampered. We would definitely return! Thank you to all there, for making our stay so memorable.