Emerald Lake Lodge

The service is excellent, with friendly staff and attentive restaurant service. The location offers stunning lake views and a peaceful environment. The spacious rooms provide luxurious toiletries and cozy ambiance.

Amazing location with beautiful views and can enjoy Emerald lake when there is fewer tourists. However, amenities in room is more dated and has a damp smell. 

Overpriced, Isolated, and Emotionally Draining I booked Emerald Lake Lodge expecting a peaceful retreat, but it turned out to be the most disappointing stay of my Rockies trip. First, the logistics: there is no Wi-Fi or phone signal in the rooms, which might sound romantic until you realize you can’t contact loved ones or access essential information. Parking is far from the rooms, and guests must take a shuttle bus, which runs on the staff’s schedule, not yours. When I asked for help with my heavy luggage, I was simply told to walk uphill alone—no assistance, no directions, no hospitality. The room was cold, humid, and outdated. There was a fireplace, but no guidance on how to use it safely. I couldn’t sleep and felt completely isolated. Worst of all, I felt quietly judged and dismissed, as if not being familiar with their “rustic” system made me an unwelcome outsider. This place might suit those already in-the-know or traveling ultra-light, but for solo travelers or anyone expecting genuine service, it may feel more punishing than peaceful. 整个北美最差的酒店体验！感觉有被区别对待，没有研究清楚他们的接驳车，带了很多行李，没有任何人主动告知，问就让你自己推行李走路爬坡！一点服务都没有！设施落后陈旧潮湿！疯了吧才来这！落基山脉那么多好酒店好景色不差这个垃圾地方！